Customer representative
Resume:
Efretuei Affiong Edet Fifi
No *, Emmanuel Owooje Street, Igbogbo, Ikorodu, Lagos.
************@*****.***
PERSONALITY
Proactive and results-oriented. Acquired vast knowledge of market trends and broad set of sales skills throughout my career. Recognized for determination in setting and achieving goals as well as exceeding targets.
PROFESSIONAL OBJECTIVE.
To grow and develop in a dynamic environment as a relationship manager, while efficiently utilizing my gained knowledge and experience to build strong customer base in order to achieve company’s objective and stay ahead of the competition.
SKILL SET.
Advanced knowledge of MS office suite tools including WORD, Excel and PowerPoint.
Accomplished communicator, fluent and articulate in English.
Detail-oriented, highly organized and strong team player.
Great interpersonal skills and the ability to work harmoniously in an
EXPERIENCE.
NORDSTAR SOLAR ENGINEERING COMPANY – Administrative office
JUNE 2019 – December 2020
Deal with clients directly
Setting up new accounts
Meeting with potential clients
Overseeing all jobs that are being done.
PIQUP LOGISTICS- Administrative office
January 2017 – March 2019
Deal with customers Directly.
Register their parcel to be delivered.
Receive parcel from customers.
Handle cash to be paid into the company’s accounts.
BRAND REVELATIONS GSL- Supervisor
October 2012 – December 2015
Sampling Activation for all new products.
Supervision of brand ambassadors in their duties.
Make available all logistics for each day activity.
Collate reports of each day’s activity for forwarding to the Project Manager.
HEWLETT PARKARD – Telemarketer.
February 2011– August 2012
Deal directly with customers either by telephone or electronically .
Outbound and inbound calls to / fro from customers.
Set up new account, maintains records, prepare reports.
Resolve customer’s requests, questions and complains.
Analysis of situations to determine best use of resources.
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Efretuei Affiong Edet Fifi
NYSC-ADMIN DUTIES / NATIONAL ASSEMBLY, ABUJA (2009-2010).
Managing clerical or other administrative staff.
Organizing, arranging and coordinating meetings
Management of office equipment.
AARDVARK NIGERIA LIMITED- Administration officer
September 2006-December 2009.
Financial reconciliation management.
Keep records of customer’s interaction and transaction.
Managing stocks.
Customers Queries.
EDUCATION
University of Calabar, cross river state, Nigeria.
B.sc in EEconomics- 2005.
Igbologun Secondary school, Tin-can island,Lagos.
West Africa senior school certificate- 2000
REFERENCES
Available on request
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Efretuei Affiong Edet Fifi
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