Front Desk Executive

Contact Address: ** ****** ******** **** ***** Estates, Obawole Lagos State.

E-mail: ***********@*****.*** Phone: 081********

PERSONAL PROFILE:

I am an innovative graduate with substantial level of knowledge, skills, education, coupled with the zeal for learning, which has therefore positioned me to work in a fast-paced environment effectively and efficiently. I am seeking a position as an Executive Trainee, where I can utilize proven resource, management skills and thereby facilitate achievement of my organizational goals.

SKILLS AND COMPETENCIES

Intelligent, mentally agile, smart and ambitious personality.

Sound knowledge of administrative principles and procedures.

Great capacity to handle pressure sensibly while keeping focus on achieving desired results.

Excellent leadership abilities and ability to manage team/teams.

Great analytical and critical thinking abilities.

Organizational abilities Multi-tasking Positive attitude.

Conflict Management and problem-solving skills.

Excellent time management skills.

Great basic financial and resource management skills.

Proficiency in the use of Excel (Introduction to Data Analysis using Excel), word and PowerPoint.

Sound record keeping / detail-oriented abilities.

EDUCATIONAL QUALIFICATION:

Certificate of National service (NYSC) 2019

Bachelor of Science - Economics and Statistics 2017

University of Benin. (Second class Upper division)

Tsekelewu senior secondary school certificate 2009

Christ the king primary school certificate 2004

WORK EXPERIENCE:

BANKING AGENT

2020

Paycom Nigeria Limited (Opay)

Process client's transactions.

Conduct financial transactions like deposit, Withdrawal, transfer of funds and payment of bills.

Resolve client's complaints and offering of good customer service.

FRONT DESK OFFICER

2019

Oru Standard Hotel Effurun

Served as first point of contact for all outside vendors and guest intending to have contact with my enterprise.

Handled and managed electronic messages, telephone calls and emails on company enquiries.

Ensured excellent customer service experience from arrival to departure with appropriate documentation properly in place.

Made reports and correspondence from dictation and handwritten notes.

Supported other executive in administration of their duties where necessary.

MATHEMATICS TEACHER:

2018

Igbojaiye community high school, Oyo state. Nigeria.

Motivated students to maximize academic performance

Successfully increased pass rates on standardize testing to 70%

Collaborated with colleagues by participating in team meetings, sharing ideas and contributing to team goals

Supervision of learners

Proven track record of improving the progress of struggling students

REFERENCE: Available on Request

AUGUSTA OMAMO ORUGBO

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