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Executive Customer Service

Location:
Hyderabad, Telangana, India
Salary:
6000 aed
Posted:
January 14, 2021

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Resume:

RESUME

RAYEES AHMED

Mobile: +91-986*******

Email: adjezn@r.postjobfree.com

CAREER OBJECTIVE:

To Work in an Esteem organization, where I can utilize my best skills, interest, capability and motivation to play an effective role and carve a niche for myself there by achieving highest form of professional growth using my maximum potential. WORK EXPERIENCE:

Worked as a Travel Executive for 13yers.

AKBAR TRAVEL ONLINE PVT LTD .

Working with Akbar Travel Online as a Ticketing

Executive from 7th JAN 20 till date.

Making Flight Itinerary and Issuing Tickets, Re-issue Revalidation Refunds.

Handling corporate companies.

Al IMAN TRAVEL DOHA LLC.

Worked with AL IMAN TRAVEL DOHA QATAR For one year, from 2nd Jan 18 Till 07th Dec19,

Making Flight Itinerary and Issuing Tickets, Re-issue Revalidation Refunds, GOLDEN CREATIONS TRAVEL & TOURISM RIYADH KSA.

Worked with Golden Creations Travel & Tourism Riyadh For four years, from 28th Jan13 Till 07th sep 17,

Handling walk-in customers & corporate for our own company,

Making Flight Itinerary and Issuing Tickets, Re-issue Revalidation Refunds.

Making Hotel reservations all over the world holiday, NAJD WINGS TRAVELS, RIYADH, KSA.

Worked with NAJD WINGS TRAVELS in Saudi Arabia for two years, from 23rd Jun 10 till 03rd

Mar 12.

Handling walk-in customers and Corporate Clients.

Making Flight Itinerary and Issuing Tickets, Re-issue, Revalidation, Refunds, and other travel requirements.

Sending OK on board message services for the inbound passengers. AERO WISE TRAVEL & FOREX PVT LTD, Hyderabad, India.

Worked with Aero wise Travel one of the leading IATA Accredited Travel Agency with more than 20 subagents for four years, From 06th May 05 Till 30th

May 10 as Sr

International Travel Counselor.

Handling walk-in customers, and Sub – Agents.

Making Flight Itinerary and Issuing Tickets, Re-issue, Revalidation, Refunds, and other travel requirements.

PROFESSIONAL QUALIFICATION:

IATA Airline Diploma with EBT (Electronic Booking Tools).

Successfully completed AMADEUS CRS.

Successfully completed GALILEO CRS.

Successfully completed Sabre CRS.

Proficient in Computers (MS-Office Applications)

EXCELLENT ABILITIES & RESPONSIBILITIES:

With Amadeus system to option and queue flights to our preferred partners.

I can Provide a high level of customer service,

I have 12.05 years working experience in reservations, air fares ticketing using Amadeus GDS.

I have experience of working within a team environment,

I have excellent communication skills both written and verbal,

I have good knowledge of different fare types.

ACAMEDIC QUALIFICATION:

Graduation in Commerce B.COM from ambedkar university ( Discontinue)

S.S.C from Board of Secondary Education.

PROFESSIONAL GOALS:

To be analytical self-starter with excellent problem-solving skills and a strong orientation in customer service/satisfaction.

To exhibit an honest work ethic with the ability to excel in fast-paced, time- sensitive environment.

Ability to co-ordinate and work as a team

Willing to learn every new task with dedication. STRENGHTS:

Self-Confidence, Self-Reliant, Optimistic, Patience, Sincere, Open-Minded.

Well Motivated and Hard Working.

Punctual and Dedicated towards the Work.

PERSONAL PROFILE:

Name : Rayees Ahmed

Date of Birth : 15-AUG-1988

Sex : Male

Religion : Islam

Nationality : Indian

Languages Known : English, Arabic, Hindi, Urdu and Telugu. Marital Status : Married

DECLARATION

I hereby declare the Information mentioned in my Curriculum Vitae is correct to the best of my knowledge.

(RAYEES AHMED)



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