Front Office Service

•

SAIMAS WONGKALASIN

PERMANENT ADDRESS

**** ***** ******** ***, *** 5

West Palm Beach, FL 33409

E-mail: adjeu4@r.postjobfree.com

Tel : 561-***-****

OBJECTIVE :

Customers Service,Clark and Reception

Profile Summary

Service minded,courteously greet customers and efficiently process transactions within busy. Operate cash register and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift. Assist with store stocking, setting up floor-sets and opening/closing procedures.

Key skills include : Positive attitude Enthusiastic Team Player Good time management – Willing to add hours to complete assigned work.

WORK EXPERIENCE :

July,2014 - Present – As a server, bartender and Sushi Chef at Palm Sugar Restaurant.

2013-2014. - As a server at Boon’s Asian Bistro, my responsible to performed setup of various stations. Answered phone calls when required. Ensured a great service dining experiences for customers to encourage repeat business. Arranged tables and chairs based on the type of events. Clear and clean tables for next customer. Served meal and beverage as per restaurant presentation standard. Suggested any special menus and desserts to customer orders and menu question from customers. Assisted in food preparation processes. Ensured the quality of food served. Communicate customer’s additional meal requirements and special

•

requests to kitchen staffs. Contacted kitchen staffs regarding. Recook. Stocked soy-sauce, sugar, napkins, and silver-were at service station. Performed other duties as requested by Manager. And also do operation of register and computer to collect all purchases all card and cash transactions the end of shift.

2013-2013. - As a server at Surfcomber Hotel Miami in main dinning restaurant of the Hotel name Lantao and The Social Club, to presented menu and answered question regarding menu items. Communicated guests orders to kitchen staffs. Acknowledged additional requests of guests. Ensured dining hall was maintained clean and organized. Maintained the service station well-stocked at all times. Prepared checks and processed guests payments.

2012-2013 - As a server at Moonchine Asian Bistro Restaurant Biscayne Blvd, Miami, FL. Responsible to informed about daily specials and answered customer Greet customers and accompany them to their tables. Serve food and beverages. Check regularly with customers to make sure that they are enjoying their meals. Take dishes and glasses away from tables and counters, and transfer them to kitchen. Prepare list of overall meal costs along with sales taxes. Stock service areas with supplies as needed.

2009-2012 - Work at Sushi Rock Sobe Restaurant, South beach, FL in position of Hostess, Food Runner, Server and

Bartender Responsibilities :

o Greet customers and accompany them to their tables, present menus and respond any questions regarding menu items. Serve food and beverage. Prepare and serve drinks and beverages to patrons following regular recipes. Mix ingredients such as soda, water, and sugar to prepare cocktails serve customers in a friendly and helpful manner, check regularly with customer to make sure that they are enjoying their meals and take necessary action to resolve any complaints. Stock service areas with supplies including coffee, food, tableware, and linens.

2008-2009 - Front Desk Clerk at Office of the House of Representative District1, Sakon Nakhon Thailand

2006-2007 - Receptionist / Front Desk Clerk, Front Office Department at Amari Palm Reef Resort and Spa, Samui Island Thailand.

2004-2006 - Internship and work as a position of server, Food and Beverage Department at Amari Coral Beach Resort and Spa, Phuket Thailand

•

ADDITIONAL SKILLS AND ABILITIES :

Able to work under flexible schedule and work late hours. Professional to perform Thai Folk Dance in North-East of Thailand tradition, open-mindedness of all cultures, music and art forms.

EDUCATION :

2012 - Certificate of Accomplishment in Import/Export Business, School of Continuing. Education & Professional

Development, Miami Dade College, FL, USA

2012 - Certificate of Participation in Creative Floral Class, School of Continuing

Education & Professional Development, Miami Dade College, FL, USA

- ABC Bartending School Miami Beach, FL, US

- High Intermediate Intensive English Class And Business English Class in South Beach Language School, FL, USA

2010 - Intensive English in Zoni Language Center School, FL,USA

2004 - Bachelor of Art ( English ), Sakon Nakhon Rajabhat University, Sakon Nakhon, Thailand.

REFERENCES :

Mr. Kemoy Benjamin, JetBlue Airways liaison, West Palm Beach International Airport, FL USA 33409

Mr. David Pacheco, Supervisor Service,Palm Sugar Restaurant. 340 Clematis St, West Palm Beach, FL USA 33401

Email : adjeu4@r.postjobfree.com Tel: 954-***-****

Mrs. Wisakha Robinson, Head Chef Cold Bar and Kitchen, Palm Sugar Restaurant, 340 Clematis St, West Palm Beach, FL USA 33401 Email : adjeu4@r.postjobfree.com Tel : 561-***-****

Mr. Robert Emminger, Pool Supervisor at Surfcomber Hotel 1717 Collins Ave, Miami Beach, FL USA 33139

Tel. (212)- 470-4238

•

Contact this candidate