Success driven and results focused professional with over seven years of experience in Program Management. Possess agile and scum skills in implementing solutions for business problems in IT or Business Management, along with standards, procedures, and processes that improve business functionality. Seeking to join a reputable company to provide my expertise in this field.
EDUCATION AND CERTIFICATIONS
CompTIA Security Plus Certification (08/2018)
Top Secret Security Clearance (Current)
Bachelor of Science, Information Systems and Operations Management
George Mason University, 12/2012
Associate of Science, Business Administration
Northern Virginia Community College, 05/2009
SOFT SKILLS AND STRENGTHS
Creative thinker and problem solver with strong emotional intelligence
Agile and Scrum Project Management mentality
Adapt to new environments fast
Strong and effective communication skills, verbally and written
Great customer service skills
Well organized, proactive, multi-tasker
Work well in teams and/or alone to meet deadlines
High standard of professional work ethics to include being honest, reliable, and always meet priorities
Intellectual curiosity and desire to learn
Multi-lingual – English, Urdu/Hindi, basic Arabic
INFORMATION TECHNOLOGY SKILLS AND TRAINING
Project Management – Trained in Agile and Scrum methodologies
MS Office Suite – Word, Excel, Access, PowerPoint, and Outlook)
MS Visio-Project – Project Management tool
SQL – Database Administration
Macros and Pivotable – Creating reports
SAP – End User
Cyber Security – Certified from CompTIA
Network Security – Trained
Software Development Life Cycle – Trained
WORK EXPERIENCE
Organizational Development Recourse Group (ODRG)
Program Analyst (September 2020-Present)
Working closely with internal (and/or external) teams to collect, analyze, translate, and document business and technical requirements.
Identifying and document the current and future state business and process to help stakeholders envision the future state.
Analyzing and providing data from multiple sources to assist the company in driving sound business decisions.
Regularly contribute to business process improvement and identify inconsistencies in processes throughout the organization
Northrop Grumman Corporation
Program Analyst (September 2019-September 2020)
Managed full life cycle of contracts from Acquisition to the Closeout Phase activities to include reviewing RFQs, RFIs, reviewing terms and conditions, and creating ROMS.
Participated in complex contract negotiations worth over $50 Million with customers like Raytheon, Lockheed Martin, Saudi Arabia, Australia, UK, Poland for an execution of an awarded contract.
Reviewed USG FAR and DFARS clauses for contractual risks to mitigate with appropriate contract provisions.
Reviewed and commented on Terms and Conditions, Agreements and negotiated NDAs with customers.
Built customer intimacy by exceeding customer satisfaction, and timely responding to both external and internal stakeholders.
Handled multiple projects simultaneously while prioritizing tasks and proposal activities.
Ministry of Education, United Arab Emirates
Business Management Instructor (August 2017-August 2019)
Delivered the curriculum according to 21st century teaching and learning principles
Created a positive, active, language-rich learning environment
Supported the learning process by identifying needs and guiding students to achieve their learning objectives
Ensured assessments are delivered according to the assessment strategy and guidelines, in a valid and rigorous manner
Maintained accurate record of student achievement and performance
Created positive and effective relationships with colleagues, program managers, stakeholders, and customers
Jacob Corporation, Washington, D.C (United States Department of Agriculture, USDA)
Program Analyst (May 2016-August 2017)
Identified and defined project requirements, scope and objectives using the Agile model
Monitored the progress of the contract, resolved issues, provided recommendations, and facilitated on all facet of the contract, while maintaining a strong relationship with the clients and project leadership
Created and maintained thorough business processes, wrote Standard Operating Procedures (SOPs), created reports, and performed change management duties
Used project management tools to monitor working hours, budget, and plans
Trained junior Associates and conducted meetings with clients from all over the country via skype for business
DynCorp, Manama, Bahrain (Department of Defense Contract)
Program Analyst (June 2014-December 2015)
Worked closely with senior Intelligence officers to collect raw data in support of US Navy mission in Bahrain
Assisted in the analysis of results, and provided input to Navy personal about the operation afterwards
Provided cultural expertise on Middle Eastern and Southeast Asian countries
Traveled in austere environments of Middle East, including the Persian Gulf to fight piracy and drug trafficking
Translated, transcribed, and interpreted from Hindi to English accurately for the U.S Navy
Trained various junior level employees to properly engage on client (DOD) site
Inter-Con Security Services, Washington, D.C (U.S. Department of State)
Program Analyst (March 2013-May 2014)
Updated database of employees, answered Telecom calls, and multi-tasked to mitigate risks to Department of State
Verified identities and clearance of individuals seeking access to the facility
Maintained a daily log of customer comments, and security concerns to report to the management
Constructed and wrote clear, concise, accurate and detailed reports on incidents