DELORES PEREZ
PO Box *** Stafford, Texas ***** · 832-***-****
*******.*****@*****.***
Seeking a full time position in a professional environment with opportunity for growth.
EXPERIENCE
OCTOBER 2020-CURRENT
SCREENER TECHNICIAN, HARRIS COUNTY CONSTABLE PRECINT ONE
Responsible for providing security scanning and screening services in all district court locations of the Harris County Courthouse; Operate electronic walk-through metal detectors, hand-held screening devices and X-ray machine to determine if persons are entering the buildings with any prohibited items; Perform hand searches of carry-in items such as purses, briefcases, etc. to identify illegal items. Use communication and human relation skills to communicate security screening procedures with all who enter the courthouse; Work closely with other security staff as well as with law enforcement when necessary.
JUNE 2018-OCTOBER 2020
AP- ACCOUNTING CLERK, HARRIS COUNTY AUDITOR’S OFFICE
Process invoices for eleven Harris County Departments; Communicate with Vendor’s and Departments as needed to resolve any invoice or payment issues; Monitor Problem Reports as well as Rejection Reports to ensure timely payment.
MARCH 2018-JUNE 2018
ADMINISTRATIVE CLERK, HARRIS COUNTY AUDITOR’S OFFICE
Scan Attorney Fee documents into database for research purposes; File physical documents by Batch/Month/Date order to be sent to storage.
OCTOBER 2017-MARCH 2018
UNEMPLOYED DUE TO LAY-OFF FROM FOSTER, LLP
APRIL 2013-OCTOBER 2017
ADMINISTRATIVE ASSISTANT, FOSTER, LLP (FORMALLY FOSTERQUAN, LLP)
Answer phones; Set appointments; Create database records for new clients; Log, link and scan mail into database; Maintain case logs, team calendar and attorney calendars; Maintain supplies for team; Create, cancel and approve invoices; Resolve pre-bills (expenses); Account collections for past due invoices; Request refunds on client accounts; Accounts receivable reconciliation; Account management; Produce reports when needed; Provide support to Legal Assistants with photocopying, printing, data entry and courier service request; Filing and archiving client files.
AUGUST 2010-MARCH 2013
HELPDESK REPRESENTATIVE-LEVEL II, CORESTAFF @ TEXAS SOUTHERN UNIV.
Customer service via phone and walk-in; Student, Faculty and Staff password resets; Create Student web portal accounts; Remote troubleshooting of User PC and laptop issues; Remote installation/configuration of software; Assign, submit and resolve incident request; Map network drives, Join campus computers to domain; Create and disable user accounts; Remote mapping of printers.
APRIL 2002-FEBRUARY 2010
ACCOUNTING/ACCREDITED BUSINESS COORDINATOR, BETTER BUSINESS BUREAU OF METROPOLITAN HOUSTON & SOUTH TEXAS
Credit card processing; Check by phone processing; Accounts Payable; Accounts Receivable; Payroll; Daily income reconciliation; Petty cash; Bank drafts; NSF checks/credit card disputes; Daily deposits; Daily mail; Customer service via phone and walk-in; invoicing/billing; supply orders; Database updates/corrections; Database/company research; Receptionist back-up.
EDUCATION
UNIVERSITY OF HOUSTON-DOWNTOWN
HOUSTON COMMUNITY COLLEGE
SKILLS
Microsoft Word
Microsoft Excel
Microsoft Outlook
10 Key by touch
Strong organizational and interpersonal skills
Data Entry
Receptionist/administrative experience
Use of copy and fax machines as well as scanners
Peachtree software
Call center experience
Banner 8
Altiris deployment console
Altiris ticketing system
PC anywhere
Active Directory
Right Now Software
Computer Reimaging
Tracker System
Juris System
PeopleSoft
IFAS