Employee Relations Sales

JEANETTE BONILLA

Glendale Heights, IL *****

(***) 280 - 9779 ***********@*****.*** www.linkedin.com/jbonilla422 CAREER SUMMARY

Dependable and detail-oriented Human Resources Professional with progressive experience in Employee Relations, HR Record Compliance, Training & Development, Workers Compensation, FMLA, ADA, Employee Onboarding, and Recruiting. Skilled in the ability to work as a team player and independently. Skilled at building close professional relationships with all-levels of employees. Proficient in different HR systems, such as: iCims recruiting portal, ADP payroll systems, Benelogic and SmartBen employee benefits portals. EDUCATION

DePaul University, Kellstadt Graduate School of Business, Chicago, IL June 2020 Master of Business Administration, Leadership

Northern Illinois University, DeKalb, IL 60115 May 2015 Degree, B.S. Human Resources Management; Minor Psychology

Recipient of ALPFA Service Award Scholarship, Recipient of Rick & Olga Rakuc Memorial Scholarship in Management, President of ALPFA NIU, Treasurer of Gamma Phi Omega, Community Service Chair of Latino Student Alliance (LSA) CERTIFICATIONS

DePaul University Continued Education – Professional Human Resources Course Certificate – May 2019

PHR (Professional in Human Resources) Candidate – Expected Spring 2021 EXPERIENCE

Kimpton Hotel Palomar, Chicago, IL November 2019 – July 2020 People & Culture Manager

• Establish Business Partner relationships with management within the hotel, the city managers, home office, and Unite Here Local 1

• Responsible for a 150 employee workforce composed of different positions (e.g. room attendants, front office, sales, etc.)

• Active member of the hotel’s Executive Committee, where we worked together to better our employees’ work environment

• Comprehensively translate and discuss Collective Bargaining Agreement and Kimpton Hotels policies and procedures

• Responsible for maintaining budget that fluctuated from $250 - $4,000 per month

• Committed to maintain Kimpton one Forbes ‘Best Places to Work’ (11 years and running) Networks Connect, LLC (Temporary Work Wheatland Tube), Chicago, IL June 2019 – November 2019 Human Resources Generalist

Successfully built relationships and communicated effectively with 250+ workforce, including managers, administrators, and corporate employees

Responsible for conducting Ramsay Basic Skills testing sessions, communicating with candidates, and setting up interviews with plant managers

Successfully recruited and filled 15 open position that were open for approximately 6 months or more

Effectively led investigation for workplace situations by using HR Law and Union Contract knowledge

Successfully conduct new hire orientation for all hourly associates Champs Sports, Chicago, IL November 2010 – June 2019 Cashier/Sales Associate

Responsible for cash register; cash transactions of approximately $100,000 each week

Supervise and train new sales associates and cashiers in addition to teaching them the various processes of the store

Successfully work within a fast-paced environment that requires continuous communication and accountability in order to be successful

Important member of the team that helped the store rank in the top 3 in sales in the country

Assist in various roles that required quick adaptability to the demands of the store

Experience working within a diverse environment of co-workers and customers

Maintain store by organizing displayable merchandise, reassuring sales floor is presentable for customers through cleaning, displaying shoes/clothing appropriately, and maintaining inventory

Omni Hotels & Resorts, LLC., Chicago, IL September 2018 – February 2019 Human Resources Generalist

Successfully coordinated and facilitated Manager Culture Training – Power of One for 30 managers

Achieved a 95% overall score for Associate Service Center audit

Engaged and became an outlet for all-level associates with any employee relations issues and questions

Responsible for all monetary transactions such as: discounted movie ticket sales, fundraiser profits, distribution of all holiday employee gift cards

Successfully planned and hosted Annual Omni Chicago Holiday Party for 200+ guests

Creatively engaged with all-level associates by making fun flyers, emails, and close professional relationship with all employees

Responsible for all hiring procedures: set up interviews, call candidates to offer or deny positions, provide a comforting onboarding experience, and conduct New Hire Orientation

Crestline Hotels & Resorts (Hilton), Chicago, IL July 2016 – September 2018 Complex Human Resources Coordinator

Responsible for the Human Resources Department of a 700+ room Hilton Hotel Complex

Continuously strengthen relationships with 220+ associates by coordinating employee engagement events and building professional relationships with all levels

Participated and initiated the Make a Difference & Brighthearted company culture training for all 220+ employees

Successfully earned a score of 85% or more on four Quality Assurance Audits

Worked on all disciplines of HR: Worker’s Compensation, FMLA, ADA, Employee Relations, Onboarding, Associate Training, sharing budget ideas and auditing the HR budget

Abt Electronics, Glenview, IL June 2015 – February 2016 HRIS Administrator

Successfully regulated and paid out the Abt Electronics Bonus Fund for 500+ sales associates of different levels

Executed English as a Second Language (ESL) program for 25 associates looking to strengthen their ability to interact with the language ADDITIONAL INFORMATION

Fluent in Spanish

Innovative & Creative Employee Relations Partner

Proficient in Microsoft Office

HR Consultant for Modern Sprout

St. Jude Children’s Hospital Volunteer

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