Driven sales Executive

Theresa Gilliland

Sacramento, California, United States

**********@*****.***

linkedin.com/in/theresa-gilliland-4910231a5

Summary

Creative-Dynamic-Driven

With 10+ years education and public speaking in corporate and nonprofit sectors. Skilled in Inclusion, Retail, Strategic Planning, Sales Operations, and Team Management. Strong business development professional graduated from National American University. Passionate coach that has the ability to hire and develop talent specific to driving an exceptional customer experience. Powerhouse Diversity and Inclusion enthusiast that uses intuition and relationships to drive business forward. I am striving to motivate and inspire others to overcome the challenges in their careers. Building teams through personable management style with a strong talent for development and an ability to resolve issues. I believe in coaching to success.

Experience

Field Executive and Trainer

The Estée Lauder Companies Inc.

Nov 2017 - Present (2 years 11 months +)

Retail sales is focused on growth and developing market share. The cosmetics industry is highly competitive. As a Field Executive and Trainer I recruited and hired strong talent in partnership with the retailer. As a part of the boarding process I hosted seminars twice a year to strengthen the skills and knowledge of newer associates in groups of 16 or more. Managing sales and growth on multiple scales to gain market share and drive business.

Consistently:

Found growth in region

Maintained and exceeded ranking in store based in FY outcomes Developed Social Media relationships and trainings Retail Sales Manager

Macy's

Dec 2015 - Jan 2017 (1 year 2 months)

Estee Lauder Counter Manager (1 year)- managed and grew the top ranked Estee Lauder counter in the state while maintaining our number one position in the store. Created a competitive social media outreach strategy with multiple posts recognized in the company site. Developed, and managed 2 national artistry events grossing a 2% increase to goal. Hosted numerous in store events and fashion shows. Promoted to Men's Wear manager.

Professional Educator

HAWAII STATE COALITION AGAINST DOMESTIC VIOLENCE

2015 - 2016 (2 years)

Theresa Gilliland - page 1

State educator for non-profit Domestic Violence organization. Developed and taught DV 101 curriculum to local and state officials. Provided advocacy in shelters. Spoke on various platforms during Domestic Violence Awareness Month throughout the state. Presented on the local news for local outreach program. Developed a teen awareness social campaign.

Worked on legislative processes to fight for victim rights. Developed a bill and worked closely with the state to raise awareness. Professional Educator

Oceanside College of Beauty

Jan 2013 - 2014 (2 years)

Instructed a class of 28 students in Cosmetology standards both in theory and practical operation. Developed an exciting hands on curriculum based in information gathered from the students, ensuring all learning types were being reached. Observing and assisting practical skills when students work on clientele, utilizing problem solving skills and communication to ensure desired outcomes. Director Of Admissions

Bellus Academy

2011 - 2013 (3 years)

Generated and interviewed leads for admission to the school. Built strong relationships and guided prospects to the appropriate connections to complete financial aid and application procedure. Reviewed all contracts and ensured organized filing of information.

Increased student population by 25%. Reached maximum capacity in the building and developed a wait list for classes. Met or Exceeded goals 11/14 months. Recognized by the owner as an innovator for marketing ideas and strategy.

Lead Educator

Marinello Schools of Beauty

2007 - 2012 (6 years)

Managed classes in various levels of education ranging up to 30 students. Teaching cosmetology hands on and practical skills and managing client relations. Led my senior classes to a 98% pass rate at the State Examination.

Developed and managed a retail team for the students to learn more about product and develop sales skills. Developed and taught the first advanced makeup course. Worked Admissions for 1 year exceeding my goal 12/12 months. Emceed various fashion shows and community outreach programs. Represented the school on local news twice.

Education

National American University

Associate's degree, Health and Beauty Managment

Licenses & Certifications

Theresa Gilliland - page 2

Learning Personal Branding - LinkedIn

Microso To-Do First Look - LinkedIn

Making Big Goals Achievable - LinkedIn

Communicating In the Language of Leadership - LinkedIn Multipliers: How the Best Leaders Make Everyone Smarter (Blinkist Summary) - LinkedIn Implementing Creative Feedback the Win-Win Way - LinkedIn Developing a Learning Mindset - LinkedIn

Social Media Marketing Tips - LinkedIn

Skills

Personal Branding • Office 365 • Productivity So ware • Task Management • Accountability • Goal Seek • Personal Development • Interpersonal Communication • Leadership • Management Theresa Gilliland - page 3

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