Security Manager
Resume:
KENNETH C. BROWN
ODENTON, MARYLAND *1113
*******.*******@*****.***
Results-driven, dedicated, and highly motivated leader, innovator and consultant with 9+ years of experience and success. Recognized for designing premier Communication solutions for business problems, tracking and analyzing Security & Documentation trends, and developing and implementing continuous improvement initiatives across a diverse set of customers. Self-starter with a keen ability to multitask, maintain confidentiality and provide Communication & technical support. Detail- oriented and resourceful in completing projects. Key areas of expertise include: Key areas of expertise include:
IT Security
Customer Relations
Problem Solving/Access Control
Project Management
Process Improvement
IT Consultation
Marketing Coordination
Process Improvement
Public Speaking/Presentations
Technical Support/
Troubleshooting
Decision Making
Training
Community Outreach
Customer Engagement
Time Management
EDUCATION & CERTIFICATIONS
Bethune-Cookman University, Bachelor of Arts in Mass Communication (Broadcast Production), Completed May 2010 TECHNICAL SKILLS
Software: MS Office (Word, Excel, PowerPoint, Publisher, SharePoint, Outlook), Final Cut Pro-Edit, Adobe Photoshop, Monitor Dynamics Inc, Pro-Watch, Laserfiche, SimpleK, Aware URC Software, Lenel OnGuard, Bosch Video Manager, ActivID Credential Management System, Brivo
PROFESSIONAL PROFILE
Orano (Engineering and Technology); Columbia, MD January 2018 – Present Communication & Document Control Administrator
Assists engineers in both internal and external document audits
Provides administrative support, such as answering and directing calls accordingly, greeting customers
Prepares outgoing mail; sorts and distributes incoming mail
Assists in providing customer requests for information, etc.
Orders and maintains office supply inventory
Performs related administrative and other responsibilities as may be assigned by the supervisor
Makes visitor and new employee badges
Manages conference room: booking rooms, set up before meetings, ordering food, return the room to original state after meetings
Conducts reviews of program operations to determine compliance with technical contractual requirements
Assists the Program Manager to assess overall performance and operations
Performs analyses to identify dependencies, project/program milestones, and address technical milestones
Obtains information required for development of program guidance, goals, and objectives
Researches, identifies, and recommends resources required for task execution and completion
Serves as technical advisor to clients in assigned subject areas, recommends functional changes, and identifies areas for further investigation
Writes and updates project documentation including system procedures, presentations, and training materials Page 2 of 2
Environmental Protection Agency; Washington, DC August 2017 – November 2017 Badge and ID Specialist
Provided administrative support services for the Environmental Protection Agency Security Support Contract
Provided direction, instructions and guidance to my team
Prepared reports, correspondences, and memorandums ensuring accuracy in finalizing documents
Processed and issued Federal Enforcement Credential notices throughout the United States
Coordinated all personnel verification functions including enrollment, issuance, badge printing, support desk, customer service, technical assistance and training
Issued Facility Proximity and Homeland Security Presidential Directive 12 (HSPD-12) Personal Identity Verification
(PIV) badges for EPA, DOD, and contracted personnel
Performed credential processing for EPA employees and contractors, including: enrollment, issuance, and post-issuance functions for the credential life cycle in accordance with security policy, HSPD-12 (Homeland Security Presidential Directive 12)
Utilized the Office of Administrative Services Information System (OASIS) database to process and issue with the Federal Enforcement Credentials
Maintained and operated policies, procedures and methods used for safeguarding information, property, personnel, and operations
Verified and logged federal and non-federal employee information into Personnel Access and Security System using MDI and AMAG
Performed Biometric enrollment, identification, and screening of federal and non-federal employees; utilizing Aware URC Software
Issued office keys throughout EPA Headquarters using SimpleK U.S. Food and Drug Administration; Silver Spring, MD November 2010 – March 2017 Communications Specialist
Identified IT issues regarding intrusion detection, hardware complications, and network security systems
Performed 24/7/365 network monitoring - reviewed and analyzed intrusion detection and prevention systems sensors data
Participated in IT incident handling processes, such as: incident recovery, analysis and verification, incident tracking, containment and recovery, incident response coordination and notification
Monitored industry resources and observed new technical developments, intruder activities and related trends to help identify threats to the client systems
Ensured set up and connectivity for secure audio conference calls
Provided effective customer service and education through telephonic inquiries, and written/electronic inquiries to assist customers with ongoing computer complications
Ensured safety of employees while allowing access to secured and unsecured facilities
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
Inspected and adjusted security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering
Communicated with guard/law enforcement units in accordance with procedures in both routine and emergency situations ensuring personal protection and facility protection
Reviewed and analyzed cameras and behavior to secure the safety of employees and visitors on campus
Updated contact database and distributed copies to key personnel daily
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