Manager Sales

Anya Haritakis

Project Management Professional, Business Analyst, CSPO

Tel: 813-***-**** Email: ****.******@*****.***

SUMMARY OF QUALIFICATIONS

Certified Project Management Professional and CSPO with 7 years of proven record of success in leading multimillion-dollar projects in system integration, hardware installation, marketing, sales, and ecommerce.

Skilled team player that turns issues into opportunities by motivating team members to work in collaborative environment.

Experienced in scope management, scheduling, budgeting, forecasting, resource, procurement management.

Proficient in capability mapping, requirements gathering, and backlog management.

Working with large data sets, normalizing and organizing the data in Oracle database.

Passionate about evolving technologies and devoted to meeting timelines while reducing costs and increasing revenues.

PROFESSIONAL EXPERIENCE

IT Business Analyst/ Intermediate Program Dev Analyst

Citi Group April 2020- Present

Gather requirements from provider groups to successfully perform machine training & configurations.

Collaborate with onshore and offshore virtual teams during sprint planning and monitor workflows to ensure timely delivery.

Train machine by setting up configurations for over 40 policy document extractions.

Create mapping documents and set up utility configurations to enhance the data extractions.

Work with developers on building custom adapter logic to improve accuracy of machine learning extractions.

Responsible for large data set analysis of documents from various provider groups.

Participate in API integration, bug fixes, regression tests, implementation, product demo and training.

Facilitate and contribute to daily stand ups, retrospectives, and other scrum activities.

IT Business Analyst/ Project Manager

Eurochem North America Corp June 2018- March 2020

Led complex technology projects with a team of over 20 developers, business analysis, and SMEs.

Analyzed complex business proposals, gathered global management insight and used various data driven resources to provide process recommendations, system enhancements, and process optimization that benefited local and global markets.

Led scope and schedule management including requirement gathering, WBS, activity sequencing, and schedule development and control for sales & marketing, logistics, and compliance.

Oversaw procurement management for Oebs Tax Module project, which allowed company to cut risks and costs by over 50%.

Created sprint release plans and managed product backlog across multiple teams and projects.

Conducted system and data analysis, identified and implemented referential integrity and database design improvements within the compliance master data project.

Supported and documented Smoke, Regression, and User Acceptance Testing (UAT) results, after which communicated defects back to the development team.

Heavily supported business users during and after go-live date, which included software and hardware training and support.

Business Analyst/ Product Owner

Resource Solutions, LLC January 2017- January 2018

Was responsible for internal client engagement and problem resolution.

Improved process efficiency from initial contact to client delivery and engagement.

Responded to business and project requests promptly, while prioritizing and performing multiple tasks.

Analyzed system artifacts and identified software defects to determine system improvements.

Wrote technical user stories with acceptance criteria, prioritized and managed backlog.

Proficient in creating requirement artifacts such as use cases, system specifications, data modeling, case diagrams, user stories, epics using JIRA.

Developed test scripts, supported users with UAT and assisted teams with implementation efforts.

Business Analyst/Product Owner

McNichols Co January 2018- June 2018

Participated in $500k e-commerce web design and implementation project.

Managed product and sprint backlog items, including decomposing epics into valuable stories with UML diagrams, wireframes, prototypes.

Assisted business SMEs with UAT testing and training.

Business Analyst

Zen BFF Restaurant Group, LLC January 2015- December 2016

Conducted cost benefit analysis, which resulted in purchasing a COT product and working with vendors to deliver customized solution.

Assisted business team with go to market activities, which included data tracking and reporting.

Was responsible for creating SOW, managed and ensured timely and quality project deliverables.

Constructed detailed uses cases to translate new features and enhancements into detailed business and data flow including pre-conditions, post conditions, data requirements, data flow diagrams, user flow scenarios and business assumptions.

Marketing Project Manager

Global Fitness Consulting/ Golds Gym SF January 2008 - November 2015

Was responsible for successful digital and traditional campaign execution on a monthly basis.

Performed SWOT analysis assisting management in identifying the risks for new location developments.

Planned & executed monthly events supporting sales functions.

Contributed to an overall expansion, taking the company from 1 to 8 locations during my tenure.

TECHNICAL SKILLS

Methodologies

SDLC, Agile/Scrum

Languages / Development

SQL, HTML, UML, WordPress, Magento, Search Engine Optimization, UX

Databases

Oracle, MS Access

Tools / Software

SEAL, MS Office, SharePoint, Visio, JIRA, Sales Force, Sales Organizer, Trello, AWS, Google Analytics, IBM Statistics

EDUCATIONAL BACKGROUND

Bachelor of Science University of South Florida, Tampa FL, 2009

Certified Project Manager Professional Project Management Institute, December 2020

CSPO Certified Scrum Alliance, March 2020

Master of Science, Data Analytics Saint Leo University, in progress

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