Service Representative Customer
Resume:
ALISIA
SANCHEZ
***********@*****.***
Bakersfield, Ca 93309
S K I L L S
Visual merchandising
Schedule appointments
Product sales
Develop accounts
Route planning
Customer service
Creative thinking
Organization
Collaboration
Task prioritization
Problem-solving
Multitasking
Customer relations
Relationship Building
Verbal communication
P R O F E S S I O N A L S U MMARY
Organized customer service representative bringing strengths in handling work independently and solving routine problems without oversight. Hardworking focused on completing work quickly to consistently. Reliable team member accustomed to taking on challenging tasks. Works well with others and develops good working relationships with customers. E X P E R I E N C E
F I E L D R E P R E S E N T A T I V E
Neptune Retail Solutions
Bakersfield, Ca
October 2017 - Current
Assembled and disassembled promotional materials such as signs, banners, and cardboard displays.
Merchandised cases from backroom to sales floor, filling displays and shelves with products and promotional sale items.
Stayed up to date on the company's service offerings, policies and procedures to give each customer the best possible service. Regularly visited new and existing customers to develop and strengthen business relationships.
Reviewed activities regularly to identify opportunities for improvement. C U S T O M E R S E R V I C E R E P R E S E N T A T I V E Check into cash
Bakersfield, Ca
August 2016 - February 2020
Opened and closed accounts and processed applications. Answered inbound calls to greet and assist customers with various needs and questions.
Returned customer calls, responding to inquiries and complaints effectively.
Monitors and resolved issues in timely manner.
Informed customers and professionals on eligibility, benefits, claims payment, and authorizations.
Completed paperwork associated with merchandise, price adjustments, customer returns, and cash register operation.
Consistently met identified team and client performance metrics, goals, and deadlines.
Responded to questions and followed up on customer interactions. E D U C A T I O N
H I G H S C H O O L D I P L O M A
Summit High School
Tehachapi, Ca
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