IAN POOLE
SKILLS
• Operational efficiency
• Logistics policies/procedures
Vendor relationship
management and development
•
Resilient and flexible in
handling diverse issues,
problem resolution
•
• Project deadline/scheduling
Account Management, Territory
development, hunter/farmer
sales
•
Customer retention and
revenue growth strategies
•
• Corporate Training
WYNNE, Logistic/Supply
Management Software, MS
Office
•
ADDITIONAL CAREER
EXPERIENCE
Rental Service Corporation,
Decatur, GA. / Operations
Manager -Aerial Division
04/2001 - 04/2003 responsible for
performance management of
direct staff of 10 including sales,
operations and drivers.
•
Customer oriented forward-thinking sales/logistics professional bringing over 25 years of experience in cultivating partnerships, ongoing territory development and management of area logistics functions for multi-million dollar projects. A tactical team builder and strategic planner seeking to leverage sales/logistics background for a position with a progressive organization. Knowledgeable about Construction Industry Regulations and Standards.
WORK HISTORY
February 2014 to November 2020
Area Logistics Planner United Rentals, Norcross, GA April 2003 to February 2014
Senior Sales Representative (non-commissioned) United Rentals, Lawrenceville, GA
Managed $70 million in OEC fleet with 20 non-union drivers.
•
Achieved goals of 95% on-time delivery and 90% on-time pick up and less than 10% of fleet not available/schedule for pick-up.
•
Oversee and coordinate dispatching to ensure World-Class customer service and efficient use of delivery resources.
•
• Developed excellent relationship with external vendors. Responsible for ongoing communication with customers and management concerning delays, unsafe sites, accidents, equipment breakdowns, other maintenance problems and carrier schedule changes.
•
Produced weekly status reports detailing logistics operations and potential issues.
•
Liaised with over 125 clients to identify and address needs, growing existing accounts through cross-selling.
•
Performed 25 cold-calls/day and followed-up with qualified leads to secure new revenue.
•
• Consistently overachieved quarterly branch revenue goals.
• Monitored and amplified sales pipeline to maintain flow of CONTACT
30040, Cumming, GA
***.*****@*******.***
Neff Rental, Atlanta, GA. /
Corporate Trainer 01/1998 -
4/2001 responsible for
developing training curriculum
for 45 branch locations.
•
Richbourg's Sales & Rental,
Albany, GA. / Branch Manager
06/1993 - 12/1997 responsible for
opening Greenfield branch in
new territory. Directed daily
operations and managed team
of five operational and service
staff.
•
CERTIFICATIONS
OSHA 10 hour Construction
Aerial Boom Lift, Scissor Lift,
Counterbalance, Rough Terrain
Forklift Operator
American Heart Association CPR
& AED Instructor
potential leads and prospects.
Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
•
Collaborated with delivery drivers to schedule and coordinate 30 daily deliveries of Construction Equipment.
•
Quoted prices, listed terms and included rental protection information in customer estimates. Addressed each
customers' needs to recommend suitable product options.
•
Promoted sales management initiatives to optimize
business development.
•
Reduced process lags by leveraging sales strategies and best practices.
•
EDUCATION
BBA Marketing Management And Research
Georgia Southern University, Statesboro, GA
• Member of Alpha Tau Omega