Maryjane D. Cabug
**** *. ******** **. *** Cruz Manila
adjdwl@r.postjobfree.com
SUMMARY
Experienced restaurant staff who understand the value of strong customer service. Excellent people skills and able to work under pressure. To obtain a position with growth potential where my discipline, positive attitude, professionalism and interest can be utilized.
EDUCATION
Arellano University
Bachelor of Science in Hospitality Management
2600 Legarda St. Sampaloc, Manila
(S.Y 2018 – 2019)
SKILLS AND INTEREST
Excellent customer service skills
Computer literate
Has a strong interpersonal skill
Can work under pressure, optimistic and passionate towards work.
Flexible and able to do multi task work
Proficient in MS Office, MS Excel, Word, and PowerPoint
WORK EXPERIENCED
FOH staff/ Host/ Cashier
Dec 2020 – present
Responsibilities
Greet and guest upon entering the restaurant.
Providing excellent customer service.
Assist guest in order selection by promoting specific menu item.
Respond to inquiries regarding reservations, and service.
Promote teamwork by providing exceptional service and guest dining experience.
Collect payments and balance transactions with receipts.
Diplomatically handle and associate guest complaints always polite and maintaining a professional manner.
Receive payments by cash, check, credit card, vouchers, or automatic debits.
Issue receipts, refunds, credit or change due to customer
CHARACTER REFERENCES
Rhia Dubouzet
Salon owner
Jane Kathrine Dela Cruz
Arellano University SHTM Department Head
Marivic Delos Santos
Restaurant Manager
Cabug, Maryjane D.