Nicolas Tzouanos
Leverkusen, Germany
Email: *******.********@*****.*** Phone: +49-173-***-****
LinkedIn Profile:www.linkedin.com/in/nicolastzouanos Operational Excellence & PMO Leader
Lean Six Sigma Master Black Belt Stakeholder Management Portfolio – Project Management Risk Management
Business Transformation Quality Control
Change Management Team builder - Trainer
Strategic Planning ERP deployment - Agile
Industries: Biopharma, Medical Devices, IT, R&D, Consulting, Investments PROFESSIONAL EXPERIENCE
Business Transformation, Operational Excellence Lead, Order To Cash (2020 - ) Bayer, Leverkusen, Germany
• Lead the Operational Excellence strategy and vision and train employees
• Lead automation and operational excellence principles and tools in operations Global Process Owner, Order To Cash (2019- 2020)
Lonza, Basel, Switzerland
• Design and implement a new Order To Cash process, through standardization and harmonization
• Design a tailor-made Operational Excellence methodology for the Shared Service Centers- GBS. Director, Operational Excellence, PMO (2018 – 2019) ROYAL PHILIPS B.V., United States
• Served on Executive Team, tasked with launch of new Hub of operations for Global Business Services, leading Operational Excellence functions for hub of over 800 FTEs.
• Infused Lean methodologies throughout practice, training over 600 employees and teams, achieving 20% reduction in overhead costs and exceeded productivity targets by over 8% while improving project delivery and productivity by incorporating continuous improvement approach.
• Successful strategy implementation by implementing Hoshin and setting KPIs with function leaders and achieving positive performance.
Director, ERP Harmonization, Manufacturing and Market Deployment (2016 -2017) ROYAL PHILIPS B.V., Netherlands
• Managed geographically dispersed PMO teams on manufacturing ERP deployment.
• Facilitated collaboration across IT, SMEs, Finance, Manufacturing, Sales, while planning ERP deployments and driving project lifecycle management and quality control measures. Nicolas Tzouanos, PMP
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• Reduced overhead by 10% while driving business growth through proactive identification of improvement opportunities in products, programs, and processes, facilitating Kaizen events and standardized processes
Global Business Integration Manager (2014 – 2016)
Global Green Growth Institute, South Korea, SE Asia, Latin America
• Built and executed complex business plans and strategies, across various countries on Sustainability.
• Drove business growth by collaborating with country and fund leaders to create $15M pipeline of bankable green projects, leading project design activities designed to attract potential investors and implementing web platform for investors.
• Improved both quality and timely delivery of projects while reducing costs by 15% through standardizing multiple processes and incorporating KAIZEN approaches. Programme Manager—PMO (2011 – 2012)
SIGNALGENERIX LTD., Cyprus
• Launched new PMO to organize and operationalize company strategy and established processes that reduced overhead by 20%.
• Managed financial overview of $30M portfolio, coordinating all project management activities.
• Fostered transparency and improved overall communications by generating regular newsletters and other internal communication.
National Project Coordinator (2005 – 2011)
EUROPEAN BUSINESS SUPPORT CENTRE, Greece - Belgium
• F2F collaboration with clients on identifying their needs and customize service provided
• Responsible for E2E project lifecycle i.e. finance control, KPIs, resourcing
• Facilitated data-driven decisions by generating metrics forecasting and reporting, conveying findings and recommendations to management.
• Spurred continuous improvement through analysis of key business drivers, trends, and operating metrics.
EDUCATION & CERTIFICATIONS
Degrees: MA, Sustainable Development, Panteion University, Athens, Greece 2008 BA, Political Science, Panteion University, Athens Greece 2004 Languages: English, Greek, Italian
Certifications: LSS MBB, Lean Six Sigma Master Black Belt, Management Strategy Institute 2019 LSS BB, Lean Six Sigma Black Belt, Management Strategy Institute 2016 PMP, Project Management Professional, Project Management Institute. 2016 Prince2, APM Group 2011
Volunteering: Judge, PMO Global Alliance 2018- up to date