Desktop Support Food Service
Resume:
Shoshannah Scarlett-Jones
Jacksonville, NC *****
**********************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Technical Support Specialist
CONVERGY'S/DIRECTV - Jacksonville, NC
July 2014 to December 2015
I started as a technical support specialist for DirecTV on the telephone, I was then promoted to online chat; where I helped up to and often 3 customers at a time. Server
Cheddar's Scratch Kitchen - Jacksonville, NC
July 2014 to December 2014
Not only did I serve, I was also instrumental in preforming duties to ensure efficient food service prep for the kitchen, to ensure food was provided to the customers in a timely manner. Sales Associate
Sterling Jewelers Inc. - Wilmington, NC
August 2005 to December 2008
I provided all customers with all products and services provided by Kay Jewelers. Cashier/Customer Service
Taylor’s Creek Golf Course - Fort Stewart, GA
February 2004 to May 2008
I started as a volunteer washing carts and then was asked to work in the pro shop after selling refreshments in tournaments via the beverage cart. Administrative Assistant
U.S. Army - Fort Stewart, GA
October 2001 to January 2004
I was the secretary for a very high ranking commissioned officer as a lower enlisted soldier, meanwhile the position is normally filled by a significantly higher ranked enlisted soldier. Education
Associate in Fine Arts
Coastal Carolina Community College - Jacksonville, NC July 2015 to August 2015
Associate in Fine Arts
San Jacinto Community College - Menifee, CA
September 2010 to June 2013
High school diploma in General Studies
Kirby High School - Memphis, TN
January 1998 to August 1998
Associate
Skills
• Live Chat
• Technical Support
• Troubleshooting
• Help Desk
• Desktop Support
• Administrative experience
• Customer service
• Microsoft Word
• Windows
Military Service
Branch: Army
Service Country: United States
Rank: SPC
October 2001 to January 2004
I was the secretary for a high ranking commissioned officer as a lower enlisted soldier, whereas the position is to be filled by a significantly higher ranking soldier. Commendations:
Available upon request
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