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QA Engineer

Location:
Jersey City, NJ
Posted:
January 12, 2021

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Resume:

Ratnamala Seridana

Senior QA Engineer QA Automation Engineer

Holmdel, NJ

732-***-****

*************@*****.***

EXECUTIVE SUMMARY

Senior QA Engineer with 15 years of experience in ensuring quality of software development by creating and executing test automation while adhering to the highest standard of quality testing. Proficient in test automation and end to end testing from leading the team in test planning to executing tests manually, to creating and executing automation tests. Excellent in communicating with peer development teams and stakeholders and with leading defect triage meetings and deployment support. PROFESSIONAL EXPERIENCE

Vonage Holmdel,NJ

Senior QA Engineer October 2016 - PRESENT

Environment/Tools: Selenium WebDriver/IDE, Quality Center, Snowflake, Tableau, Jira, Jenkins, Eclipse, AWS, GIT and SOAP UI Major Projects: SmartWan Automation, gUnify Connectors, BroadWork Migration, Customer Care Application - Zeus Automation, CCA, InterAct.

● Contributed to the successful delivery of high revenue returning projects by leading the test planning efforts of many fast paced projects.

● Collaborated with development teams and Product Owners to ensure proper requirement coverage and define entry and exit criteria for test cases

● Lead the manual testing efforts and logged defects through Quality Center and Jira.

● Created Automation tests and increased Test coverage to include 90% of requirements to ensure regression testing can be run on demand and within short testing duration.

● Designed, developed and executed test data creation script using Selenium.

● Scheduled batch jobs to run every day which trigger execution of desired automated scripts using Jenkins.

● Assisted in automation framework development, updates and maintenance.

● Setup and monitor Grafana dashboards to view automation test results.

● Expertise in using Tableau and Snowflake for test results analysis.

● Managed and Executed the migration of Automation Test scripts from Datacenter to AWS.

● Worked on setting up Automation servers on AWS as Jenkins Clients. SKILLS

Test Automation, Java, Vbscript,

Python, Shell Scripting, Quick Test

Professional(UFT), Selenium, GIT,

SOAP UI, Postman, Jmeter, JIRA,

SQL workbench, MongoDB,

Snowflake, Infux-db, Pg-admin,

My SQL, Oracle DB, HP Quality

Center(QC/ALM), QTest, Jenkins,

Office Suite, Grafana, Secure CRT,

Putty, Tableau,

Adobe Photoshop, Agile

Methodologies, QA/QC

Standards, Functional Testing,

Regression Testing, User

Acceptance Testing

● Assisted with Snowflake table’s setup for Automation test results storage.

● Organized defect triage meetings and ensured that all defects were correctly documented and resolved before production deployment.

● Consistently maintained 0 production issues.

● Tested API testing using SOAPUI and Postman to ensure the correct responses were returned by the services based on request parameters provided.

Additional Experience in Vonage

QA Engineer III (June 2009 - Sep 2016)

QA Engineer II (Apr 2006 - May 2009)

Major Projects: Cola Front End Web Application Redesign, Vonage Mobile, Quote2Cash - Salesforce Application, Vonage Billing Rate Plan changes, CMS, Database Promotions, Product Catalog, Web Apps - PCI Certification testing, Apache Upgrade Testing, Mobile Web application testing.

● Performed Back End testing by writing and executing SQL queries, running scripts, checking application logs for troubleshooting using Putty/Secure CRT.

● Recognized by Vonage Development and QA teams as Subject Matter Expert in Vonage Billing application and is the designated resource to lead major Billing and Tax related testing efforts.

● Lead QA testing releases and co-ordinated the testing of various front end web applications for PCI Certification.

● Tested Salesforce standard objects (Campaigns, lead creation, workflow validation, account creation and approval process, field validations and verification of access based on user defined roles.

● Regularly participated in business requirement meetings and test planning sessions and documented minutes on behalf of the QA team.

● Tested critical Vonage Mobile Application go to market release and was considered as one of the key resources who contributed to successful launch.

● Experience in all aspects of SDLC from a QA perspective - from test planning to execution and testing support during production deployment. Participated in all Agile ceremonies.

● Regularly conducted daily stand up meetings, defect triage meetings and coordinated the development teams, Product Owners, Stakeholders for defect resolution.

● Created and sent daily test status reports to the QA team, QA Management, Development Manager and Development teams.

● Proven expertise in Manual and Automation testing. EDUCATION

BS in Computer Information

Systems,

Queen’s University, NC.

VISA & REFERRAL

Citizen of USA

Referral provided on request



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