Mahalakshmi

QA Tester

PH:513-***-**** Email: adjdmx@r.postjobfree.com

Professional Summary:

Skilled IT professional with over 6 years of experience as a QA Analyst, testing Web-based, Client Server and Mobile applications.

Have 4 years of experience as Data/ Content Analyst and Project Management Officer

Extensive knowledge and experience in all phases of Software Development Life Cycle (SDLC) such as Requirement Analysis, Design, Development, Testing,Deployment and Support.

Expertise in QA Methodologies, Test Strategies, Test Metrics and Software Testing Life Cycle (STLC).

Experience in the implementation of various phases of Software Test Life Cycle [STLC] for multiple projects.

Experience in analyzing the User/Business Requirements and Functional specifications documents.

Have good experience in multiple domains like Banking, Insurance and Finance.

Extensive experience in planning, designing, and developing of test plans and test cases.

Experienced in Functional, GUI, Smoke, System, Regression, Performance, Integration, Role based, Exploratory, Database and Web Services testing.

Experience in API functional testing using POSTMAN tool.

Experience in Performance testing using Jmeter/Loadrunner.

Good exposure of security testing methodologies for web applications and web services.

Expertise in querying and testing RDBMS such as Oracle and DB2Sever for data integrity.

Extensive experience in writing SQL scripts to validate the database systems and for back-end database testing.

Detailed understanding of QA methodology (Agile, Waterfall) to ensure quality control.

Good experience working with Scrum based Agile teams delivering highest business value in the shortest time.

Experience in Test Effort Estimation, Executing Test Cases, Recording Test Results, Reporting defects and Test Metrics using HP Quality Center/ ALM and Jira.

High level of work commitment, ability to handle multiple projects within deadlines and work independently as well as in a team.

Extensive experience in identifying, recording and retesting the bugs/defects in software applications.

Excellent Communication skills, Documentation Skills, Problem solving ability, Analytical skills, Multitasking and Presentation skills in high speed and Quality conscious environments.

Education

Masters of Business Administration from Madurai Kamaraj University (2010)

Bachelors of Business Administration from Mysore University (2008)

American International Group (AIG), NJ December 2017 Till Date. QA Analyst

Project 1 - Product Version Upgrade

Responsibilities:

As a key member of the QA team, involved in developing the test plan, test cases for the new and changed features in the new version of the product.

Updated all existing test cases to reflect changed features and functionalities.

Performed cross-browser testing to check application works on different browsers and versions and provides the expected results.

Tested the mobile application introduced with the version of upgrade that enabled submission, approval of time sheets and requests.

Ensured all the custom functionalities were tested and were not lost with the upgrade.

Prepare daily and weekly status reports. Create and publish the testing closure report at the completion of testing.

Performed manual validation of assigned features including UI, API level (using POSTMAN) and mobile (iOS and Android) validations.

Performed Performance testing of all the processes in the application using Jmeterensuring it meets the thresholds set by the business teams

Analyze and make sense of the results from performance testing and share recommendations with the team

Tracked the defect life cycle in HP ALM

Project 2 – Product Integration

Responsibilities:

Involved in developing test plans and test cases for the project to automate the user management process.

Worked closely with the development team to understand the feed file format and data types involved.

Executed corner case test scenarios such as no file, incorrect file type, incorrect data type, incorrect/ missing column structure, file sizes and captured results.

Ensured code works fine for Add/ Modify and Terminate cases.

Involved in extensive DATA validation using SQL queries and back-end testing

MoneyGram International, India April 2015 -April 2017 QA Analyst

Responsibilities:

Supported the BMC Remedy application used in the organization

Did thorough testing of the Incident Management, Fulfillment Request Management, Access Management, Problem Management and Change Management processes

Ensured SLAs were defined and deployed correctly

Tested the set up of assignment groups and notifications for past due and future due tickets

Analyzed business requirements, system requirements, data mapping requirement specifications, and responsible for documenting functional requirements inHP ALM/ Quality Center.

Participated in all the Agile ceremonies (standups, sprint planning, retrospective and reviews)

Involved in reviewing/analyzing Business Requirement Documents/Functional specifications/use cases.

Tested the ticket creation and update process using APIs through Postman tool.

FHLB (Federal Home Loan Banks), India November2014-April 2015 QA Analyst

Responsibilities:

Supported Enterprise time management application in their monthly and quarterly releases.

Worked in an Agile environment completing testing for stories, features and tasks

Attend Sprint Planning meetings to discuss feature priorities and test scenarios.

Attend daily scrum meetings to provide status update on tasks and share.

Developed Test Scripts using Functional Requirement/ Product Documents.

Performed functional, regression and progression testing.

Generating Metrics Reports and Charts for Defect Analysis to analyze statistical nature of the defects.

Performed role-based testing.

Tracked the defect life cycle in HP ALM

Performed performance testing of all the processes in the application using Jmeter ensuring it meets the thresholds set by the business teams.

Accenture Services Pvt Ltd, India June 2014 - November 2014

QA Analyst

Responsibilities:

Supported Avanade HRMS tool

Created and executed test cases for scenarios based on the requirements

Logged defects in the system with appropriate screen shots and evidence

Re-ran failed assessments if needed; notified team and investigated failures as needed

Preparing Functional/regression Test Cases in Jira

Review Test Requirements, Creating Test Plans and Test Strategy documents

Ensure all test cases are updated in Jiraalong with Master test plan

Used SQL to query the DB to verify the data in the DB

SQL DML statements were extensively used for validation purposes

Performed back end database testing by writing SQL scripts to verify data integrity

Thomson Reuters, India March 2010 - January 2014

Analyst and Project coordinator

Responsibilities:

Process and maintain data accurately of US Treasury bonds in a timely manner onto databases using technical and financial knowledge.

Validate and ensure that this information is stored in Thomson Reuters databases and is accurately reflected on products by creating or running data quality checks and standards.

Respond to data queries from both internal and external clients and provide high-level support to such users.

Monitor market events in order to anticipate changes in financial instruments.

Responsible for support and maintenance of brokers including Trade web, ICAP, BGCantor, Tullett Financial.

Assist the DMO in drafting projects, proposals andSOPs. Maintain MSA and SOW.

Prepare project organization and communication charts and work on metrics across projects.

Maintain the Delivery Dashboard and ensure all relevant information is updated

Co-ordinate with respective Project Managers and monitor projects plans, work hours, budgets and expenditures

Prepare Daily, Weekly, Monthly time sheet reports as defined by Delivery Management Office

Effectively and accurately communicate relevant project information to the project team

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