Engineer Manager
Resume:
Michael Fakhreddine
WATSAPP: +1-732-***-**** ************@******.***
Morocco Number: +212*********
PROFESSIONAL
Account Enterprise Manager and Senior Telecommunication and Computer Engineer, over 20 year experience vested in private and government sector. Focus was spread on network, radio frequency and cyber security engineering. Positions included, enterprise account manager, international project director, network designer manager, computer system implementation senior engineer and sale engineering director.
Responsibilities other than sales,covered tackling system and network engineering problems, implementing solutions protecting secret/ classified information and overseeing a team of highly experienced RF engineers.
PROFESSIONAL EXPERIENCE
911 SURVEILLANCE
ACCOUNT MANAGER 2017- PRESENT
- Developed and implemented specific customer account and opportunity plans supporting company goals and quota objectives. Engaged effectively entire sales personnel to develop and implement customer account plans.
- Managed and stimulated revenue through complex, multiple go-to-market strategies. Managed and executed sales processes and activities effectively. Negotiated and exchanged information with all levels of management within enterprise.
- Generated and managed new business within assigned accounts.
- Identified, developed and approved to develop and manage sales strategy.
- Reported and forecasted sales every week and month. UNITED STATES DIPLOMATIC CORP
FSO FOREIGN SERVICE OFFICER. 2004-2017
- Read into and was deeply involved in multi scale special compartmented sensitive and top secret operations lead against high threat terrorist target.
- Formulated requirements and directive solutions to be coordinated with field operation officers in fighting multi-scale global terrorism issues.
- Worked closely with in-field assets in spotting, assessing, running, and extracting intelligence needed for protection of domestic and international interests.
- Collaborated with foreign partners in mitigation of potential terroristic threats.
- Broadened the dialogue between CIA Headquarters and various CIA Stations throughout the Middle East Europe and Africa.
CELLWAVES TECHNOLOGIES
ACCOUNT MANAGER 2004-2017
- Operated a multimillion-dollar Telecommunication firm that developed and established T-COM solutions and educational training programs to a variety of companies. Development of broad cliental base, establishment of design and optimization Radio Frequency educational courses.
- Improving cliental RF network systems of coverage by 100% at times, using company expertise of design and optimization tools.
- Evaluated compliances concerning biological effects and potential hazard of radio emission. Supported marketing team to identify and execute plans for market awareness, client case studies and vertical market growth within assigned territory and accounts. Attained knowledge on client’s business and information security environment.
- Identified client referral and coordinated communication to direct sales team. Defined and conveyed additional client training programs.
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- Managed and updated customer relationship tools for each client interaction. Processed sales order information accurately. Developed relations with multiple clients and local media internal constituents to identify client needs and develop solutions.
City University of New York 2000- 2004
Assistant Professor of Engineering Science
- Dynamic instructor and thought leader focused on providing student-body with a rigorous and challenging education to advance skill sets and knowledge-based tools.
- Shaped and advanced students through innovative coursework and stimulating projects formulated on personal decisiveness, best business practices, emerging business trends, and utilization of contemporary technologies. Lucent Technologies. 2000-2004
Senior RF Engineer/ Network Security Specialist
- Designed and optimized wireless engineering networks.
- Managed a team of Junior RF Engineers while coordinating cell-site construction companies and equipment engineering personnel to ensure cell-sites met the required RF engineering regulatory and compliance requirements.
- Responsible for filing FCC applications for wireless transmission sites to ensure customer compliance with FCC guidelines.
- Collaborated with Real Estate Managers, Site Acquisition Managers, and Zoning Managers to ensure site-build requirements.
AT&T Wireless 1999 -2000
Telemetry Engineer/ RF Engineer/ System Security Engineer
- Responsible for the design of wireless cluster sites, built a system gap, and delivered live on-air to customer.
- Performed RF drive testing and data logging of wireless cell networks for signal verification to enhance network reliability and maximize network performance.
- Executed network optimization from design to implementation and enhanced system requirements through continuous process improvements.
- Prepared and communicated daily status reports, weekly pre/post drive report, supervised and trained quality engineers for testing requirements. IBM. 1996 - 1998
IT Specialist/ Computer Engineer
- Managed and resolved various technical issues with IBM and CISCO routers for corporate- client customer base.
- Developed end-to-end solutions for problems in meeting customer demand and expectations.
- Highly-skilled in inter-system and intra-system collective network maintenance.
- Resolved technical issues with new site occupancy while increasing customer satisfaction for IBM customer base.
Michael Fakhreddine
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EDUCATION & CREDENTIALS
Ph.D., Criminal Justice Capella University, Minneapolis, MN Pending Dissertation Expected Graduation 2024
M.S., Biomedical Engineering University of Connecticut, Storrs, CT 2003 B.S., Mechanical Engineering & B.S., Electrical Engineering City University of New York College of Staten Island, Staten Island, NY 1998
B.S., Applied Mathematics, Physics City University of New York College of Staten Island, Staten Island, NY 1997
A.S., Engineering Science City University of New York College of Staten Island, Staten Island, NY 1997
OTHER
Languages Arabic, French, African & Italian
Hobbies Body Building, Swimming, CrossFit, Soccer, & Running
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