Chief Human Resources officer, EVP Employee Experience

Chris P. Burt, MBA, SPHR

Fort Worth, TX ***** 682-***-****

*********@*****.*** LinkedIn Profile

Executive Leader in Human Resources

Transformational leader and change agent ensuring alignment of Human Capital with Business Objectives and promoting positive presence with employees

Accomplished business leader and HR executive with proven history initiating, shaping and implementing strategic mission and vision for organizations of all sizes and industries through innovative people-driven approach. Skilled at driving process improvements and decision-making with emphasis on collaboration, strong interpersonal & presentation skills, project management and critical thinking to continuously build talent across global business, while balancing both strategic needs and tactical goals. Adept at serving as senior advisor to support leaders on all matters related to talent strategy including recruiting, talent development, organizational design, technical systems & HR metrics (ICIMS, Success Factors, Oracle, Cognos, Microsoft Power Point, Microsoft Word and HRIS), performance management, succession, employee engagement, onboarding, policy development, and change management. Dynamic verbal and written communicator, utilizing high emotional intelligence to educate and influence from shop floor to boardroom on strategic change, HR policies, procures, transformational decisions, and laws. Able to bring immediate credibility to HR function or an organization through professional qualifications, leadership skills, and ability to build top-performing teams.

Highlights of Expertise

Strategic Vision and Planning

Operational Oversight/Leadership

Business Development

Culture evolution and Alignment

Policy/Procedure Development

Process Improvement

Diversity, Equity, and Inclusion

Talent Acquisition

HRIS and Data Analytics

Hi-touch Stakeholder Engagement

Labor Relations (NLRA and RLA)

Collaborative Leadership

Healthcare Plan design

Team Building and Mentoring

Management Coaching

Career Experience

GM Financial (Formerly AmeriCredit), Fort Worth, TX, 2015 – Present

Executive Vice President and Chief Human Resources Officer

Executive Vice President and Chief Employee Experience Officer

Develop and execute global operational plans and tactics to support alignment and integration of work between client groups for $100B publicly traded captive auto finance company employing 10K employees across 27 locations in US and Canada. Lead and coach team of three Vice Presidents and total global HR team of 160 with operating budget of $30M and benefits spend in excess of $80M. Measure effectiveness of programs and practices and ensure service levels and offerings meet business goals and objectives through effective dashboards and data reporting.

Rapidly created and scaled up HR function from one designed to support 2K people only in the US, to one supporting over 10K across the globe after acquisition by General Motors. Completely revamped all HR functions to accomplish this

Designed systems processes (including new ATS) to hire over 2.6K team members per year, meeting acquisition goals consistently.

Led integration of North American and International business units

Implemented ICIMS applicant tracking system, reducing time-to-fill open requisitions by nearly 20% and reducing recruiting agency spend by over $10M.

Redesigned Investment Review Committee processes and offerings, saving plan participants nearly $2M.

Launched comprehensive people vision “Belong Discover Thrive”, aligning GMF Values of Teamwork Excellence & Integrity to maintain historically strong culture of excellence during period of rapid growth.

Executed the company’s first ever talent review and succession plan for over 700 officer roles, successfully executing executive succession for CFO and Treasurer Positions simultaneously.

Redesigned compensation grades and ranges and short/long term incentive plans, including equity and stock and all job descriptions, accurately reflecting pay-for-performance and market competitiveness.

Designed HR KPI and reporting dashboard for all people measures using Cognos data warehouse.

Designed and implemented new learning and development strategy with new course curriculum targeted to various leadership levels and individual contributors both in person and most recently, virtually

Reduced hourly turnover by 23% through the creation of a year-long “New Employee Experience”

LSG Sky Chefs, Lufthansa Airlines, Dallas, TX, 2009 - 2015

Senior Vice President, Human Resources - North America

Served as strategic business partner to unionized airline caterer with 9K employees at 40 locations throughout the United States, with sales of $1B and team of seven direct reports and total HR headcount of 75. Drove people strategy, organizational design, leadership development, and change management to scale for significant company growth. Oversaw group benefits programs, evaluating effectiveness and areas of continuous improvement. Developed HRIS capability to streamline processes and provide critical data for development of HR strategy.

Partnered with Union to revamp hiring practice, develop leadership training, implement stay interviews processes, and adjust pay, actively reducing Union turnover by 23% over 2011 levels.

Generated bottom line savings of nearly $15M through variety of benefit plan re-designs and vacation policy accrual enhancements, significantly improving employee satisfaction and retention.

Resolved two-year contract negotiation, spearheading $5M enterprise-wide restructure.

Enhanced union grievance resolution process, resulting in 40% reduction in step 2 grievances.

Built and implemented comprehensive internal recruiting and Talent Management functions, improving assessment, development, and transfer of internal talent.

Designed performance management system and implemented new salary grades and ranges and pay-for performance structure, clearly defining path for employee development within the organization.

Trinity Industries, Dallas, TX, 2006 - 2009

Vice President, Human Resources – Trinity Rail

Drove and ensured development, succession, and culture of inclusion for 7K employee heavy manufacturing organization operating in US and Mexico. Led five direct reports and 11 additional reports in development and consistent application of all HR policies, global strategies, programs, processes, and systems to enable delivery of company strategy. Monitored evolving government influences on management policies, processes, and practices, and ensured company compliance with all applicable laws and regulations concerning employment practices, employee health, and safety.

Developed new hiring processes including online posting of positions and applicant tracking, improving time to fill by 30%.

Designed and executed new performance management system with associated merit increase feature, driving employee performance across the organization.

Re-aligned domestic manufacturing capacity at several idled plants, moving positions to lower cost operations to generate new revenue stream in the wake of ‘the great depression”.

Revised job descriptions and created new market-based pay strategy, enhancing competitive position for talent acquisition.

Additional Experience

Regional Human Resources Manager, Sales, Coors Brewing Company, Dallas, TX

Human Resources Manager, Veterinary Sales and Plant Human Resources Manager, Hill’s (Colgate Palmolive), Dallas, TX

Plant Human Resources Manager, Bremner, Inc. (Division of Ralston Purina), Princeton, KY

Employee Relations Representative, Benefits Manager, Transportation and Inventory Manager, and HR Manger, Export Division (Latin America and Eastern Europe), Baxter International, North Cove, NC & Mami, FL

Education & Credentials

Master of Business Administration, University of Texas Arlington, Arlington, TX, Anticipated 12/2020

Bachelor of Arts in Psychology, Auburn University, Auburn, AL

Certifications and Trainings

Senior Professional in Human Resources (SPHR), The Human Resources Certification Institute (HRCI), #00392165

Media Relations and Crisis Communication Training – The Margulies Group http://www.prexperts.net/

Professional Affiliations

Former Board Member, North Texas Leaders and Executives Advocating Diversity (LEAD)

District Finance Committee Chair and Eagle Scout, Trinity Trials District, Boy Scouts of America

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