Front Desk Office

Poornima Karnam

Issaquah, WA ***** • 425-***-**** • ****.********@*****.***

Skilled professional with HR, business administration and service experience

Special focus on Human Resources including recruiting, data reporting and tracking. Experienced at scheduling and calendar management, communicating with clients, facilitating diversity and inclusion across teams and Permanent US Resident. Warm, outgoing, adaptable.

HR administration

Recruiting

Talent acquisition

Records and reporting

Job descriptions

Schedule management

Office administration

Confidential data

Teaching and training

Compliance and reporting

Diversity and inclusion

Communications: Phone, email, face to face

English and Telugu

Knowledge on HR Policies

Key Experience

Talent Acquisition Specialist, CrowdDoing, remote pro bono role via Issaquah, WA, July 2020 - present

Posted 30+ skilled nonprofit volunteer roles monthly across multiple portals including VolunteerMatch

Managed HR records and tracking for diverse candidates nationwide

Collaborated with HR and executive team to write and edit job descriptions for a variety of roles

Worked directly with CEO and senior leadership to ensure culture fit and prioritization

Forward all volunteer applications to the appropriate area for Interview

Front Desk Administrator / Preschool Teacher, Bright Horizons, Issaquah, WA, March 2015 to present

Office Administration

Scheduled conferences and managed confidential and sensitive student data

Wrote and updated communications to parents and families, including newsletters, photos

Coached colleagues on inclusive practices as branch wide Diversity Champion

Teaching and Classroom Management

Developed classroom curriculum to promote academic and social development of 3-5 year olds

Maintained well-controlled classrooms by outlining standards and reinforcing positive behaviors

Communicated daily with parents and management about behavioral and learning issues

Education and Training

Certificate in Human Resource Essentials, Cornell University

Bachelor of Science, Electronics and Computer Science, Madras University

Associate of Arts, Child Development, Council for Professional Recognition, Washington, DC

Extensive computer training and experience including Word, Excel, PowerPoint, custom and confidential databases and CRM systems, ATS,Skype, Zoom, WebEx, Google Meet, Teams, Slack, web-based tools

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