Assistant Manager
Resume:
JESSICA DANIELL SMITH
***********@*****.***
OBJECTIVE
Through the years I have had the opportunity to experience a broad range of duties. From Criminal Justice and Law Enforcement to Immigration and Oil Field. With each chapter I learned my duties to the fullest of my training. Proven record of exceeding goals and objectives across several requested task. Effective communicator with the organizational skills, drive, and energy to organize and lead teams to exceed challenging goals on a consistent basis. Processing data and coordinating meetings. Strives for excellence and eager to help others in learning. Always looking for ways to improve myself and/or things around me to best of my ability to reach all goals that are set forth
SUMMARY OF QUALIFICATIONS AND SKILLS
3+ Years of Supervisor Experience
Ability to work in a team environment and meet deadlines
Computer knowledge of Microsoft Word/Excel/&Outlook
Customer Service and Operations Experience
Familiarized with CPR and Emergency Awareness Training
WORK EXPERIENCE
EquipmentShare Inc.
Rental Coordinator – March 29th, 2019 – June 29, 2020
Respond to inbound request and guide customers through the rental process. Maintain and nurture existing customer relationships to ensure our customers are satisfied with the level of service and support they are receiving. Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Data entry, Invoice generating, updating of spreadsheets. Processing employee time sheets. Branch supervision when General Manager was unavailable. Dispatch of trucking for deliveries and return of equipment. Purchasing of permits and understanding of truck regulations for restrictions. Work in fast pace and often challenging situations to ensure the smoothest resolutions are provided.
GEO Karnes City Residential Center
Assistant Shift Supervisor (Sgt.)- January 7th, 2017 – April 10th, 2019
Supervision of employees and residents. Supervises residents during meal times. Conduct routine inspections of facility. Conduct daily facility census. Assure that employees receive training as required. Facilitate prompt and appropriate assistance in the event of injury, illness or emotional trauma. Provide Shift Supervisor with input into decisions concerning employee performance ratings, disciplinary actions, and/or job assignments. Assist in the implementation of new policies and procedures. Give primary guidance on situational problems; making referrals for more complex problems. Delegate duties to insure the sanitation and cleanliness of the facility Volunteer during natural disaster facility evacuation. During Natural Disaster communicating and giving reports of the facility status. Teaching current and new employees on rules, regulations, and expectations of the facility. Promoting open communication among departments. Proper report writing and paperwork preparations for oncoming shifts. Conduct and/or attend meetings to exercise communications amongst (asst.) shift supervisors. Branch to other departments giving assistance when needed.
GEO Karnes City Residential Center
Residential Advisor- November 2, 2015
Oversee and monitoring the activities of residents. Coordinating and monitoring movement of scheduled appointments. Conduct physical count of residents. Provide emergency responses during drills and real-life emergencies to ensure a safe environment for all individuals. Have the flexibility to work in different post from day to day up to and including throughout a single day for breaks. Conduct random suite contraband searches along with daily suite inspections for deficiencies. Initiating disciplinary reports. Maintaining daily data logs. Promoting and assisting with facility cleanliness. Supervising residents and assisting supervisors during mealtime. Conducting perimeter inspections. Conducting Health and Wellness suite checks. Interacting with residents during activities. Being observant for residents that show changes in mood/behavior. Promoting open communication among departments.
Price Petro Services
Administration Assistant- December 10, 2013- October 30th, 2015
Generating forms to assist the office in effectively running smoothly. Updating Spreadsheets with Meter Reads and/or Fuel Distribution. Process Daily Time sheets and Work Orders. Generate Tickets for Invoice Processing. Ensure all Invoices processed in a timely manner. Handle incoming and outgoing communications with vendors. Ensure all Employee Personal Information is up to date along with yearly Insurances Benefit changes. Processing all Supervisor Expenses and distribution of reimbursements. Distribution of all Employee Payroll Checks and Pay Stubs. Processing incoming applications and Drug Screening referrals.
ConocoPhillips (PAC)
Administrative Assistant- July 18, 2011- December 6. 2013
Generating forms to assist the office in effectively running smoothly. Updating Rig Activities with network numbers and locations. Attend/Lead Morning meetings regarding:
i.-Safety ii.-Upcoming Meetings/Events iii.-Upcoming Deadlines Print
Updating all new emergency contacts and filing. Incidents data submissions into impact and updating information and attachments. Assist in inventorying and ordering supplies for the office and other departments. Updating distribution list of employee changes (promoted/demoted/or leaving the company). Entering all fleet changes into ARI, and further PM data entries needed. Processing Safety Leadership Seminar e-mails, printing rosters, name tags, tent cards, and putting together SLS instructor manuals. Cleaning up and Filing of incoming Well files. Scan, File, and E-mail incoming Signed Ethics forms, Hazard Management Workshop rosters, Well Control Certificates, MST training Rosters. Updating Training matrix to reflect courses taken, and uploading all COP Personnel into Learning Express. Receive, Notify, and log incoming and outgoing Equipment. Review and confirm incidents on Weekly report, report and request any not in impact. Data entry for End of Well Documents. Providing new employees with ConocoPhillips orientation.
Texas Department of Criminal Justice- John B. Connally
Generic Clerk II - February 18, 2008- July 15, 2011
Grievance- Receiving and reviewing all grievances submitted by offenders. Investigating and resolving complaints. Turning over all hostile and unsafe complaints to the correct departments. Inmate Records- Assisted in entering data concerning visitation, emergency information, or family changes. Assist the public with answering questions regarding offenders. Switchboard- Answering and dispatching telephone calls to the appropriate departments. Administrative Segregation Clerk- Performing reviews of documentation on convicted offenders and accurately house offenders that are placed in Administrative Segregation. Intake and releasing of hostile and gang affiliated inmates from the Ad. Seg. Major’s Secretary- Accomplishing task set forth by the Major to ensure proper regulations and policies are being followed accordingly. Auditing paperwork and communicating with supervisors to report inconsistencies and/or needed documentation for completion of projects at hand. Maintaining logs of supervisors’ time worked and time utilized for leave. ACA- Retrieving confidential information ensuring they are free of discrepancies and filed away in proper files. Being proactive and working with other departments to stay ahead and keep data coming into the department. Auditing files and communicating to all departments and regional areas for necessary information. Armory-Filing confidential information concerning weapons, chemical agents, keys, and equipment used for use of force. Issuing out chemical agents and correct logs with monthly updates to ensure all documentation is being reported. Supply- Working alongside convicted offenders to properly document and deliver all supplies along with chemicals to proper departments for cleanliness of all areas of the facility.
Texas Youth Commission- Ron Jackson
Juvenile Correctional Officer III- April 01, 2006 - Nov 01, 2007
Supervising convicted juveniles. Ensuring the safety other juveniles, staff, and the public. Conducting random security searches of persons and/or housing areas. Completing appropriate documentation and entering of data concerning the juveniles and their rehabilitation programs. Running visitation periods and ensuring the safety of the youth amongst the public. Running behavior groups and recreations inside dormitories and outside in open areas. Providing security during school hours in the on unit educational areas. Served as a youth liaison during disciplinary hearings.
Brown County Sheriff’s Office
Jailer- April 11, 2005 – Feb. 16, 2006
Booking and releasing of inmates. Processing bonds and commissary purchases. Processing data into the computer to assist the court system in preparing needed court dates and forwarding information possibly concerning wanted man/women. Running state and nationwide background checks. Supervising visitation between the public and offenders, and/or lawyers and their clients. Ensuring that rules and regulations as well as the law set forth are followed accordingly.
REFERENCES
Vivian Longoria - ConocoPhillips 713-***-****
Eddie Charles – ConocoPhillips 361-***-****
Danny Coronado- Asst. Warden 512-***-****
Larry Burford- General Manager 210-***-****
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