EDUCATION
Elementary
Southcom Elemenatary School
2008,
Secondary
J-Jireh School Inc.
2012,
SKILLS
Tertiary
Cebu Normal University
2020,
Course/s
BSED - Biological Sciences
LANGUAGES
Filipino
Limited Working Proficiency
English
Limited Working Proficiency
WORK EXPERIENCE
Call Center Customer Service Representative
Wipro Lmt.
10/2017 - 02/2020,Cebu City, Philippines
Resolved and de-escalated customer complaints by solving issues
quickly, achieving a high level of customer satisfaction.
Call Center Customer Service Representative
Japan Intertrade Call Center Corporation
05/2020 - 12/2020,Cebu City, Philippines
Consistently achieved top ranking for customer satisfaction,
retention and referrals.
PERSONAL DETAILS