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Maintenance Technician, Customer Service

Location:
Lewisville, TX
Posted:
January 12, 2021

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Resume:

CHARLES V. BURNS, JR.

**** *********** *** ********** *****, 75077

Phone: 214-***-**** Email: adjdg5@r.postjobfree.com

SUMMARY

An enterprising and dependable MAINTENANCE TECHNICIAN, A&P AND MANAGER with vast experience in training and development, operations, safety compliance, and customer service. Operates at the highest level of safety and increases the threshold of performance and executes the daily mission. Driven to achieve results and exceed expectations to ensure the long-term success of an enterprise. Trustful, loyal, and service- oriented; serves as a key contributor to the on-going success of an organization. EXPERIENCE

HAECO GLOBAL ENGINE SUPPORT, HEAVY MAINTENANCE

Aircraft Engine Technician

Responsible for working the Leap-1A, Leap-1B, And CFM56-7B in shop. Main focus on Leap_1A, Leap-1B R&I Fuel Nozzles, HPT ACC Cooling Manifold Brackets and Manifolds. Also trained on other workshops previously listed as well as CFM56-7B LPT R&I, Fan Booster R&I, and HPC Blade R&I G.E. AVIATION ON WING SUPPORT

Aircraft Technician June 2019 - June 2020

Responsible for working the Leap-1A, Leap-1B, and CFM56-7B. Both in shop and on the road. Main focus on Leap-!B, Qualified in several work scopes including, R&I Fuel Nozzles, R&I Transfer Gear Box. Also knowledge of TCF, LPT removal and installation. working knowledge of HPT Stator module R&I. Have assisted on full RDS replacement on Leap-1a and Leap -1B. On CFM56-7B qualified on #5 Bearing oil supply tubes R&I, as well as AOS, R&I. Also assisted in fan blade removal, fan booster removal, and IDG removal on CFM-56-7B ENVOY AIR. DFW AIRPORT

AIRCRAFT MECHANIC JULY 2018 - June 2019

Responsible for maintaining and inspecting EMB-140, EMB-145 and EMB-175 aircraft, with knowledge of the Rolls Royce AE 3007A and the GE CF 34-8E engines. This also included troubleshooting of fuel and hydraulic systems. All accomplished in Accordance with Company and FAA regulations. Completed work both in the hangar and at the terminal. AMERICAN EAGLE HARLEY DAVIDSON. Corinth, Texas

SERVICE COORDINATOR 2015 – JULY 2018

Provide professional and expert guidance and customer service with high profile clientele. Actively participate in a fast pace teammate environment and excel in challenging situations. FREEDOM POWERSPORTS OF LEWISVILLE. Lewisville, Texas LEAD SERVICE ADVISOR FEB 2015 – NOV 2015

Delivered direct customer support and service at the highest level. Created sales and revenue opportunities for the operation while still maintaining an excellent experience for my staff and customers. COMMEMORATIVE AIR FORCE. Addison, Texas

AIRCRAFT MECHANIC NOV 2013 – MAY2014

Offered expert level maintenance on multiple aircraft including the B-24 and B-29. Responsible for completing rigorous inspection programs and other demanding maintenance projects. ACADEMI (BLACKWATER). Moyock, North Carolina

DIPLOMATIC HIGH THREAT SECURITY MAY 2010 – OCT 2013 Physical protection and security provided to U.S. Government officials. Worked well as a team participant while conducting high profile operations with multiple challenges in varying operating environments. CAVANAUGH FLIGHT MUSEUM. Addison, Texas

AIRCRAFT MECHANIC MAR 2008 – MAY 2010

Responsible for maintaining and restoring museum level aircraft by completing inspections and managing all aspects of aircraft specific items. Aircraft ranging from Bell OH-13D Sioux, P-51Mustang, F4U Corsair, Grumman OV-1D Mohawk. ADDITIONAL EXPERIENCE

AMERICAN EAGLE HARLEY DAVIDSON, Corinth, Texas Sales Associate, 2007-2008. Offered outstanding customer service in motorcycle sales while assisting customers throughout the finance and delivery of their purchase RYDER LOGISTICS, Roanoke, Texas, Inventory Control Specialist, 2006. Monitored and tracked product movement in a warehouse environment. Directed several large projects delegated by management EDUCATION

LOVE AVIATION TRAINING CENTER, Arlington, Texas

Certified Aircraft Mechanic / A & P 1989

COLLIN COUNTY LAW ENFORECMENT ACADEMY, McKinney, Texas Certified Police Officer 1991

CERTIFICATION & LICENSURE

Certified A & P

Certified Law Enforcement Officer

Certified EMB-140-145 and 175 Technician

PROFESSIONAL DEVELOPMENT

Multiple A&P Mechanic Positions

Multiple Law Enforcement Officer Assignments

Special Security Operations

Office Operations & Management

Customer Service and Support Positions

COMPUTER SKILLS

Microsoft Office Suite

Apple Product Operation

Invoice & Billing Software

Quantum Work Software



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