J
S
Savannah Social Media & Marketing Johns Administrator
CONTACT
*********@*****.***
Self-motivated, hardworking, goal-oriented
professional, with outstanding problem-
solving skills.My focus, strong initiative, and
ability to work well under pressure, allow me
to thrive in fast-paced environments whilst
simultaneously juggling multiple priorities.
PROFILE
EXPERIENCE
MARKETING ADMINISTRATOR + CONTENT CREATOR
CREATIVE NETWORK INNOVATIONS (FEB 2020-PRESENT)
• Managed social media accounts and created graphics and content for posting.
• Handled multiple companies weekly reports, ensuring computers were being monitored and check properly.
• Assisted in regular office duties such as answering emails, phones calls etc..
• Studied multiple forms of marketing such as google analytics, online advertising, account based marketing, etc.
• Responsible for planning, implementing, managing and monitoring company's Social Media accounts.
• Encompassed creative, analytical, digital, commercial and administrative responsibilities.
• Run email marketing campaigns end-to-end, managing email databases and creating newsletters and email campaigns.
• Created engaging material to promote through blog posts, social media and email campaigns.
ADMINISTRATIVE SUPPORT + SALES ASSISTANT
VISUAL DYNAMICS OCT 2016 - FEB 2020
• Construct and teach beginner to expert social media courses for understanding platform functions, strategy, content creation, & community engagement.
• Provide customer service and support of all standard Apple applications & hardware including hardware resets, password resets/setup, account setups, iTunes
& App Store walk- through.
• Work with management to define roles & grow store to be more profitable.
• Design & deliver solutions-based sales demos and presentations.
• Product & vendor management
CASHIER + CUSTOMER SERVICE STAFF
PUBLIX SUPERMARKET MAR 2009-APR 2017
• Delivered a consistent customer experience by building rapport with regular customers.
• Effectively processed transactions and returns in an efficient & friendly manner.
• Used product knowledge about vendors, prices, & merchandise, to assist customers with purchase decisions.
• Handled customer conflicts and resolved situations by following guidelines.
• Stocked & maintained shelving & displays.
EDUCATION
BACHELOR OF APPLIED SCIENCE
ORGANIZATIONAL MANAGEMENT AND
MARKETING (2016-2019)
EASTERN FLORIDA STATE COLLEGE
FOCUS ON COMMUNICATION AND BUSINESS
(2013-2016)
UNIVERSITY OF CENTRAL FLORIDA
ASSOCIATE OF ARTS (2011-2013)
EASTERN FLORIDA STATE COLLEGE
• 10+ years in customer service
• Social media strategy
• Marketing Strategy
• Excellent time-management skills to work proactively and effectively in order to achieve milestones and timelines
• 3+ years in office administration
• Open-handed creative thinker
• Excellent communicator
• Experience in evaluating Google Analytics for both web & social performance.
• Proficient in Microsoft Office, iWorks, Adobe software, & Canva.
• Proficient understanding of Instagram, Facebook, Twitter, Pinterest, & LinkedIn,
& G Suite.
SKILLS