Post Job Free

Resume

Sign in

Manager Customer Care

Location:
North Port, FL, 34286
Salary:
75000
Posted:
January 12, 2021

Contact this candidate

Resume:

Demitri N. Serianni

**** * ********* ****, ***** Port, FL 34286 941-***-**** adjddr@r.postjobfree.com Executive Summary

• Focused integrity centered leadership, project analysis and management, and developing business relationships to achieve maximum customer satisfaction

Skills & Abilities

• Residential and Commercial Project Management

• Trade Partner Relationship Building and Communication

• Complex Problem Solving through Project Analysis and Critical Path Scheduling

• Organizational Training Development and High-Performance Team Building CAREER EMPLOYMENT

ASSISTANT PROJECT MANAGER STRUCTOR GROUP MARCH 2020 – CURRENT

• Project development through project analysis and bid solicitation

• Budget and scheduling development to meet client goals through value engineering and on time delivery

• Coordination with consultants, architects, engineers and field staff to ensure critical path and project accuracy

• Full project oversight for a variety of commercial projects including hospital TEC LINAC renovations, facility revitalization, pharmacy, industrial and business offices. CONSTRUCTION MANAGER MERITAGE HOMES APRIL 2019 – MARCH 2020

• Oversight and management of multiple community developments, model production

• Construction Management Training

• Project Management for new home construction of single-family homes, $350K - $900K

• Production scheduling, expense control, code inspection and compliance, quality control CONSTRUCTION / CUSTOMER CARE MANAGER LENNAR July 2016-Feb 2018

• Division wide management of the model upgrade for Lennar’s partnership with Amazon for home automation

• Project Management for new home construction of single family and multi-family dwellings

• Production scheduling, expense control, code inspection and compliance, quality control

• New home presentation, customer home orientation, and quality control survey completion MASTER POLICE OFFICER VENICE POLICE DEPARTMENT 2002-2015 (RETIRED)

• Patrol Officer, Department High Liability Firearms Instructor, Field Training Officer, Community Policing, Training and Policy Development & Accreditation

• ADVANCED TRAINING CERTIFICATES: Integrity Centered Leadership, Special Tactical Problems, National Incident Management System, Crisis Intervention, Investigative Interview, Criminal Law / Search and Seizure, DUI Standard Field Sobriety Testing, Instructor Techniques, CMS Firearms Instructor, Modern Firearms Training and Shooting Range Development Instructor, CMS Field Training Officer EDUCATION

BACHELOR OF SCIENCE 1998-2000 HOUGHTON COLLEGE

• Major: General Science / Biology

• Related coursework: Physical Geology, Field Botany, Forestry, Ecology

• Additional job-related coursework: American Gov’t, Intro to Criminal Justice, Sociology, Psychology, Ethics, Knowledge and Reality, Organizational Communication



Contact this candidate