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Pharmacy Customer Service

Location:
Chino Hills, CA
Posted:
January 12, 2021

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Resume:

Joseph M. Nowicki

**** ******* **** ***. **

Chino Hills Ca, 91709 661-***-****

adjdbp@r.postjobfree.com

Education

Western University of Health Sciences Pomona, CA Pharm. D.

****-****

University of California, Davis Davis, CA

B.S. in Genetics, Minor in Philosophy 2009-2012

Antelope Valley College Lancaster, CA

A.S. in Biology

2005-2009

Licensure Information

Pharmacist License RPH: 83920

Vaccine Certification: American Pharmacist Association:

Basic Life Support: American Heart Association 2020-2022

Advance Pharmacy Practice Experience:

Advanced Community Retail Rotation 01/2020-05/2020

Hendricks Pharmacy, Claremont Ca

Preceptor: Dr. Brian Garner Pharm. D.

Input patient information

Administered vaccines

Determined proper vaccination requirements for specific patients

Verified prescriptions for authenticity and accuracy

Filled prescriptions

Verified prescriptions filled by pharmacy technicians

Counselled patients on medication safety information

Evaluated drug interaction risk

Assisted in maintaining pharmacy operations

Advised patients on self-care treatments

Provided professional customer service

Maintained inventory

Assisted in quality assurance

Called doctors for refill authorization and prescription clarifications

Assisted in loss prevention

Community Practice

Sam’s Club, Chino Hills Ca

11/2019-12/2019

Preceptor: Lisa Ngo Pharm. D.

Input patient information

Administered vaccines

Determined proper vaccination requirements for specific patients

Verified prescriptions for authenticity and accuracy

Filled prescriptions

Verified prescriptions filled by pharmacy technicians

Counseled patients on medication safety information

Evaluated risk for drug interactions

Advised patients on self-care treatments

Provided professional customer service

Assisted in quality assurance

Assisted in maintaining pharmacy operations

Maintained inventory

Assisted in managing schedules for pharmacy technicians

Called doctors for refill authorization and prescription clarifications

Pharmacy Administration 09/2019-11/2019

OC Pharmacy, San Juan Capistrano, Ca

Preceptor: Omeed Ashkari Pharm. D.

Assisted in maintaining medication stock by making orders and returns

Assisted in maintaining resources needed for compounding

Called doctors regarding patient medication prescriptions

Verified prescriptions for authenticity and accuracy

Called patients to inform them of the progress of compounded medication

Filled prescriptions

Evaluated risk of drug interactions

Input patient information

Verified prescriptions filled by pharmacy technicians

Provided professional customer service

Counseled patients on medication safety information

Assisted in loss prevention

Pharmacy Industry 08/2019-09/2019

Prescribe Wellness, Irvine Ca

Preceptor: John Sekutera

Reviewing state laws regarding vaccinations and communicating to local independent pharmacies

Evaluating the performance of pharmacies contracted with Prescribe Wellness

Communicating pharmacy performance evaluations to administrative staff

Recording vaccination consent policies of all state registries.

Health Systems Practice 07/2019-08/2019

Kindred Hospital, Rancho Cucamonga Ca

Preceptor: Kim Oanh Nyugen Pharm. D.

Setting goals for patient care

Communicating changes in patient medication to doctors

Alerting doctors to medication concerns

Reviewing patient charts and recording current diagnosis and treatments

Discussing high-risk drugs with prescribing doctors to determine proper treatment

Discussing high-cost drugs with hospital administration

Ambulatory care 05/2019-06/2019

Veteran’s Affairs, Long Beach

Preceptor: Dr. Lei

Interviewed patients and assisted in establishing primary care for patients with diabetes, hypertension, and hyperlipidemia as well as patients on anticoagulation therapy.

Monitored patient’s blood sugar and blood pressure.

Taught patients to use a glucose monitor.

Educated patients regarding side effects of medications

Provided dietary suggestions for patients with high blood pressure and diabetes.

Helped in monitoring patients on anticoagulation therapy

Called patients to discuss lab results and changes to current therapy.

Counseled patients on smoking cessation

General Medicine 04/2019-05/2019

Veterans Affairs Long Beach

Preceptor: Stephanie Wu

Wrote ‘initial assessments’ for patients who were being admitted to the hospital and presented to the Pharmacists and Doctors in charge of the patients care.

Went on rounds with the doctors and medical students to address medication concerns and patient monitoring for drug efficacy.

Wrote discharge orders for patients.

Counseled patients upon discharge regarding new medications and changes to continued medications.

Assisted in transitions of care for patients being transferred to skilled nursing facilities, long term care facilities and hospice care.

Counseled patients on smoking cessation.

Inpatient Hospital 05/2018-06/2018

St. Mary’s Medical Center

Preceptor: Dr. Kum

Sterile compounding

Filling prescriptions

Unit dosing for IV medications

Communicating with doctors about refills and medication changes

Monitoring stock of controlled substances

Restocking nursing station medications

Community Rotation 04/2017-05/2017

Phillips Ranch Pharmacy Preceptor: Dr. Evans

Filled prescriptions for long term care facility patients.

Called insurance companies for coverage information to communicate to patients and their families.

Evaluated the cost input and output per prescription filled and dispensed for the Pharmacy.

Community Rotation

10/2016-11/2016

Patient Care Clinic at Western University of Health Sciences

Preceptor: Dr. Mireles

Filled prescriptions

Counseled patients on medications and possible side effects.

Provided vaccinations for patients and staff.

Called doctors to refill prescriptions and called insurance companies for medication coverage information to communicate to patients

Volunteer Experience:

Western University of Health Sciences 04/2018

Duties: volunteered for Vietnamese Student Association Health Fair Sant Ana Ca.

Cholesterol check

Glucose monitoring

Counseling patients on results

Counseled patients on non-pharmacological options such as diet and low stress exercise.

Western University of Health Sciences 02/2018

Duties: volunteered for Korean Student Association Health Fair in Diamond Bar Ca.

Performed Blood pressure measurements,

Blood sugar reading,

Body mass index evaluations and

Communicated results to patients.

Gave dieting advice to control sugar/hypertension.

Hospital Pharmacy Volunteer, Western University Hospital 10/2014

Duties: Inpatient Pharmacy Volunteer

Vaccine administration,

Filling prescriptions,

Calling prescribers office to verify prescriptions

Antelope Valley Hospital 06/2012 -7/2016

Duties: Inpatient Hospital Care Experience Volunteer

Volunteer in Patient Care Experience department where I collaborated with inpatient teams to enhance communication between doctors, nursing staff and patient families to support effective communication. Participated in Service Recovery to help both patients and families resolve concerns and feel heard.

Other work experience

The Check Cashing Store

06/2003-08/2007

Duties:

Responsible for cash handling, which involved independently counting money in cash registers and making note of cash input/output

Bookkeeping, which involved doing final count of all the cash/money orders in the store and balancing comparing with the days total financial input/output.

Inventory control activities such as restocking office supplies and computer maintenance.



Contact this candidate