Manager Customer Service
Resume:
VERONICA LEBOGANG LEBESE
SOSHANGUVE
0152
E-MAIL: ********.*******@*****.***
PERSONAL DETAILS
SURNAME : LEBESE
FIRST NAME(S) : VERONICA LEBOGANG
DATE OF BIRTH : 1987/07/25
IDENTITY NUMBER : 870-***-**** 08 5
NATIONALITY : SOUTH AFRICA
GENDER : FEMALE
MARITAL STATUS : SINGLE
LANGUAGES : XITSONGA, ENGLISH, ZULU AND SESOTHO
EMAIL ADDRESS : ********.*******@*****.***
CONTACT NUMBERS : 060-***-****/ 076-***-****
ADDITIONAL SKILLS
MICROSOFT OFFICE (WORD, EXCEL AND POWERPOINT)
TEAM LEADERSHIP
STRONG COMMUNICATION SKILLS
ORGANIZATION AND PRIORITIZATION
PRODUCT KNOWLEDGE AND UNDERSTANDING OF TARGET CUSTOMERS
PROFFESSIONAL TELEPHONE ETTIQUETTE
DISPUTE RESOLUTION
CAREER OBJECTIVE
SALE ASSOCIATE WITH 7+ YEARS OF EXPERIENCE IN RETAIL ENVIRONMENTS RECOGNIZED FOR ABILITY TO COMMUNICATE WITH CUSTOMER AND PROVIDE EXCEPTIONAL SERVICE THAT ENSURE CLIENT RETENTION AND POSITIVE FEEDBACK.
EDUCATIONAL BACKGROUND
NAME OF SCHOOL : JAFTA MAHLANGU HIGH SCHOOL
YEAR : 2007
SUBJECTS : XITSONGA, ENGLISH, ECONOMICS, CRIMINOLOGY
BUSINESS ECONOMICS, MERCANTILE LAW
WORK EXPERIENCE
NAME OF COMPANY : MR PRICE HOME
POSITION : STORE ASSOCIATE
YEAR : JAN 2011-DEC 2014
DUTIES
PROVIDE OUTSTANDING CUSTOMER SERVICE
UNIT COUNT
MARK DOWN AND RE-PRICE
CASHIER
MERCHANDISE
NAME OF COMPANY : MR PRICE
POSITION : STORA ASSOCIATE/ HEAD CASHIER
YEAR : 2014-2018
DUTIES
CUSTOMER SERVICE
MAINTAIN ACCURATE AND ATTRACTIVE MERCHANDISE DISPLAY
RESPONSIBLE FOR BALANCED CASH DRAW AT CLOSE SHIFT
ASSISTING IN THE TRAINING OF NEW CASHIER
RESPONSIBLE FOR SOLVING CUSTOMER COMPLAINTS AND PROVIDING INFORMATION REGARDING PRODUCTS
OPERATING FITTING ROOM
ASSISTING IN CASH UP, PICK-UPS AND ADMINS
OPENING FOR ACCOUNT AND HELPING CUSTOMER IN REGARDING ACCOUNT ISSUE
RICA SIM CARD AND SELLING OF CELLPHONES
NAME OF COMPANY : GREEN CROSS
POSITION : PART-TIME SALES ASSISTANT
YEAR : 2020- PRESENT
DUTIES
CUSTOMER SERVICE
CASHIER
REFERENCE
CONTACT PERSON : MAPULE PAPO
POSITION : SUPERVISOR
CONTACT NUMBER : 062-***-****
CONTACT PERSON : KGOMOTSO DLAMINI
POSITION : MANAGER
CONTACT NUMBER : 082-***-****
CONTACT PERSON : MARIA MASHININI
POSITION : ADMIN MANAGER
CONTACT NUMBER : 082-***-****
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