Medical Assistant Customer Care
Resume:
Ujma Begum
*** ********* ****** ***#** Brooklyn, NY 11237
****.*****@*****.***
EDUCATION: 03/2019
ALLEN SCHOOL OF HEALTH SCIENCES, Brooklyn, New York
Medical Assistant Program
East Side Community High School, Manhattan, New York 2016
High School Diploma obtained
York College Jamaica Center, NY 2016
EXPERIENCE:
Endocrinology, Brooklyn, N.Y 01/2019 - 03/2019
Medical Assistant (Intern)
●Greeted patients and prepared for their examination
●Managed and oversaw medical care for over 600 patients monthly
●Obtained patient medical history and vital signs
●Answered office phone calls and scheduled appointments
●Administrative duties such as fillings, scanning, faxing
●Performed nerve and breathing test
●Make errand runs post office, food pick up, mail, and lab coat pick up
●Creating telephone encounters
●Rx eligibility
●Sending refills to pharmacy
●Cleaning up work after used, which include unrolling a fresh exam bed paper, shutting down machines, and putting laptops away
VIM Jeans Clothing, Brooklyn, NY 01/2015-05/2018
Clothing Sales Associate/Cashier
●Interact with customers while they consider purchases of clothing
●Increase the store's sales by providing customers with all of the information and attention they need
●Salespersons may also handle financial transactions at the cash register or counter
●Processing cash, check, credit card, debit card and gift card payments, help take inventory
●Prepared purchases for transportation by wrapping or bagging them
●Set up displays and stocked clothing, racked and shelved clothes daily
Dhcare, Queens, NY
Home care aid 05/2020-Present
Perform all direct customer care in accordance with established Plan of Care and within the guidelines of agency policies and procedures
Provides medication reminders and/or assistance according to state regulations
Provides activities of daily living assistance to the residents as directed from each Resident’s Service Plan
Promote personal, co-worker, customer, and visitor safety during work duties
Assist customers with positioning, application of simple braces and/or equipment, transfers, ambulation, and previously established exercise programs
Responsible for assisting clients with either personal care or home management tasks
Supervise or assist with dining services, meal assistance/adaptive equipment and snacks
SPECIAL SKILLS & STRENGTH/ SPECIAL SKILL AND KNOWLEDGE:
Language: Fluent in Bangla; knowledge of Hindi and currently learning Spanish
Computer: Microsoft Word, Excel, and PowerPoint; Prezi
General: Good customer service, Clear Communication Skills, Dependable, Honest, Team Player, Motivated, Organized, and Proactive.
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