Manager Quality
Resume:
Good working knowledge of Defect
Management Process
Excellent communication skills
Adapting when required, and in addition
demonstrating an analytical and problem
solving ability
Critical thinking. A company's product must meet its customers' requirements
DOB
Quality assurance tester
Ogilvy SA
Performed basic testing duties, creating rudimentary bug reports for programmers to investigate and repair. Collaborated with other quality assurance technicians to ensure bugs were not present before reporting.
Reviewed software thoroughly and ensured the customer experience matched our goals.
15625 Lukhanyiso Street Lwandle
Strand 7140
************@*****.***
PERSONAL DETAILS
REFERENCES
Trina luiz
line manager
Cell: 071*******
Thabisa
Line manager
cell:081*******
WORK
Defect management/ Test analyst
2019- currently
EOH based Old mutual
The management and control of all defects within the Programme environments excluding DIT, Dev
environments.
Ensuring all defects managed as effectively as possible through their lifecycle.
Ensuring that the client is updated on a daily basis with defects that are blocked, On hold, or deferred.
Ensures that the defect management process is
maintained and updated as required by the Programme
Ensure that the Defect Classification Parameters like Severity, Priority etc are maintained and communicated
Establish monitoring around breaches to the agreed defect turnaround time
Defect Analysis
Ensure quality defect reporting
Coordinate with various team to ensure to resolve defects on time
Experience of UAT, SIT, NFT, OAT and DR type test phases and the
Practical knowledge of MS Office, especially Excel. EDUCATION
Red and yellow system development
NQF level5
College of cape town Electrical engineering
N4/N5
Gordon high school Grade 2009
SKILLS
Pumla Athi Asiphe
Ngundze
18 Septermber 1991
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