Executive Assistant Japanese

Shruti Lad *********@*****.*** 720-***-****

Academic Summary

Cleared Claritas (investment foundations program) of the CFA institute.

Completed PGDBM from NMIMS University, Mumbai

B.Com Hons. From Delhi University

3 years Japanese language Course from Department of East Asian Studies, Delhi University

English Voice and Accent Training Specialization, Hero Mindmine Delhi

Work Experience

Corporate Events Senior Research Analyst (Japan and India stock Market) and Translators Team Manager

Led the externalization project where in all language translators were recruited at vendor side and the whole process was migrated successfully.

Handled a time management tool project to manage the daily work related time entries for all the people in the equity data management department. Liasing with various vendors to prepare contracts etc.

Learnt and successfully handling the India and Japan stock market events since April 2019. Beginning from event identification to analysing, calculations and preparing the necessary supporting to push the events in the tool to reflect index changes. Handling client queries related to both the markets.

Coordinating for all research and high level meetings for impactful events for the company

Updating escalation documentation for all the departments

Collating Cost to Produce for all functions under the Data Management team and liasing with finance team regarding budgets.

Global Manager - Translators team as well as Japanese language expert

Getting new projects for the team and allocation of resources for the said project to ensure timeliness and accuracy of work.

New Hiring and arranging for backfills in absence of a language resource

Arranging trainings and mentoring the new comers for the new role and explaining work and supporting them to learn new work

As a translator, daily checking Japan Stock market to identify relevant events which will impact the market cap or price of a stock and explaining them to the financial analyst.

Checking Japanese Annual reports to identify industry segmentation and Real estate info and dividend etc. information for various purposes and submitting to the analysts for further processing.

Liasing with vendor to launch an e-learning project for the company for the existing staff and new comers to help understand each area of work better

Preparing weekly MIS and submitting to the ED to help him understand the work related errors for the week and resource allocations for upcoming projects.

Part of Events Committee, organizing yearly events for the company and hosting and arranging various fun activities throughout the year.

Executive Assistant to Director & Senior Vice President

Senior Assistant Manager in Mitsubishi Corporation India Pvt. Ltd. – June, 2011 till date

Support to the Director for all travel arrangements, presentation preparations, various companies report preparations, expense report preparations, calendar management, emails replies, answering calls on behalf, taking Minutes of Meeting etc.

Preparing News reports and analysis for all India and Japan offices regarding companies’ business interests.

Supervising HR and Admin staff and doing price negotiations with Hotels and travel agents for corporate rates. Support to HR Head in all recruitments/selections, presentation preparations, policy formulations, training and development programmes of staff and problem solving.

Arranging/Scheduling meetings for director and chairman.

Giving trainings/presentations in Mumbai Branch office as and when required according to HR instructions.

Organizing events (Parties/Picnic) as a part of Communication committee for the company.

Japanese related

Translation of documents and interpretation in meetings

Japanese language basics training to colleagues

Japanese Language Expert and Team Leader in Orange Business Services (Mar 2010 – June 2011)

Successfully handled Pilot project (VSCC Japan) and led the team of 5 members to make new processes and for transition of Japan handled business to India. Now the coordination and business of Japan is solely handled by India team in Mumbai Office.

Provided process training to new team members in India and Japan colleagues and bringing in a new R-EPR process to ensure parts are returned properly to warehouse without fail

Handled Japan Business as a Key player and additionally working through India on calls, via emails and providing language support in conferences and while supporting to engineers onsite. Co-ordination with Orange Business Services Field Services and Supply Chain management, attend weekly conference call with global process owner, regional head for japan, Field Service mgmt to discuss on weekly issues and prepare MoM for this call, work on CRM tool Clarify Software.

Won 2 Flash awards (Best employee of the month awards) and earned appreciation emails from senior colleagues and managers throughout the project.

Executive Assistant to Managing Director cum Japanese Language Expert at Daiichi Sankyo India Pharma Pvt. Ltd. (December, 2008 – Feb, 2010)

Discussing important business issues and new projects along with director and team of senior staff. Coordinating Japan and India business.

Logistics arrangements.

Language Support in Conferences, Support to Director in Meetings conduct and preparing Minutes of Meeting, All administration works handled in the newly set up Daiichi Sankyo office in Mumbai

Support to Japanese colleagues travelling to India.(In communication as well as logistics arrangement).

Japanese Language training to colleagues via presentations,

Support to Finance, HR and Admin department. Petty cash handling.

Analysis of financial documents along with CA of the company.

Formulation of new HR policies and SOPs and AOPs for the company.

Business Analyst & Japanese translator/Interpreter in the Automotive Dept. at Sumitomo Corporation India Ltd. (17th April’2008-September 2008)

Own and manage Customer Relationship, ensure delivery of great service to the account, building relations with client (Maruti) and negotiating on orders and original documents.

Logistics Arrangements and follow ups, Important Business Document Handling within Maruti Suzuki and Sumitomo Corp., Handling all Business Coordination through emails and calls and attending meetings related to projects and works for Maruti Suzuki Ltd. and Suzuki Powertrain India Ltd.(SPIL) and Preparing MoM for the same.

Solely Handled KB2 and KB3 project in Maruti India Pvt Ltd. Gurgaon from Sumitomo Corporation and brought business to the company.

Regular visits to plants and to the senior people in Suzuki Powertrain India Ltd. To check work done and to discuss upcoming business for the company.

Additional Japanese Language Support to engineers working on site, Translation of documents from Japanese to English and vice versa.

Business Head at Parrfectt Image, Printers & Designers for 3 yrs.

New product launches, Setting prices, Staff recruitment, training and maintenance for Office as well as factory. Arranging timely supply of raw material to factory

Check availability of labour at all times and priority setting of jobs to be done to ensure timely delivery to customers.

Changing products and quality as per customer demands.

Worked freelance at F.C.C. Rico Industries Ltd. as a Japanese Interpreter.

Worked freelance for Suzuki Motorcycles India Ltd. as a Japanese Interpreter.

Various freelance translation works handled. (For many Japanese companies).

Computer Skills

DTP - Graphic designing (Photoshop, Coreldraw, Illustrator), MS Office, CRM Tool Clarify, Outlook tools.

Professional Qualification

2016 Cleared Claritas (Investment Foundation Program) from CFA Institute

2011 MBA from NMIMS

Jun- 2009 Cleared JETRO / Business Japanese Test (BJT)

2008-09 Cleared JLPT-2: 82% (4th Rank in India) (Japanese Proficiency Exam)

2007-08 Advanced Diploma in Japanese Dep. of East asian Studies, D.U.

2006-07 Diploma in Japanese Dep.of East Asian Studies, D.U.

2006-07 Cleared JLPT-3 : 85.5% Dep.of East Asian Studies, D.U.

2007 Commerce Honours graduate

2006 Voice & Accent Training in English at Hero Mindmine

2005-06 Certificate Course in Japanese: 94% Faculty of Arts (Delhi Univ.)

2004 Photoshop Course for Graphic Designing M.A.A.C.(Kamla Nagar)

2004 D.T.P. Course (Desk Top Publishing) Arena Multimedia

L4 (Advanced Level) of Step Up Nihongo (Online Japan learning website) passed with 96% marks. (Certified by international Communication Institute)

Languages Known

English, Japanese (Typing too), Hindi(Typing too), Marathi, Punjabi

Personal Details

Date of Birth : 28th Jun'1986

Holding Passport

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