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Manager Service Representative

Location:
Cebu City, Philippines
Salary:
20000
Posted:
January 12, 2021

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Resume:

BAYADOG MONALIZA, L.

adjcv4@r.postjobfree.com

639*********

Work Objectives:

To work in challenging environment demanding all my skills and efforts to explore and become accustomed in different fields, and realize my potential and add to the development of organization with inspiring performance.

WorkExperience:

Project Manager October 2017 - 2020

Make product proposals

Email and Call clients for possible project

Follow-up and connect clients’ needs to china factories

Negotiate on prices and closed deals

Attend tradeshows to meet clients, propose business meetings with clients

Experience working in china manufacturing, for 1 year

- QC

- Packing

- Priduction and office work

JOLLIBEE: Manager (MIC/ Marketing in Charge) March 15 2017- September 30 2018

Supervise store workflow (Floor Control) insuring quality service

Service Oriented focused on customer satisfaction (knowing unspoken needs)

Empowering internal people ( team play)

Strategic planning in resolving conflicts (Qualitative\Quantitative)

LAWSON: (TEAMLEADER) NOV. 19 2016- MARCH. 19 2017

Supervise store operation at my shift

Strategize manpower (proper scheduling)

Performs: Store inventories, orderings, accomplishing sales reports (perishable \non perishable)

Sales oriented ( how and whom to market)

TELEPERFOMANCE: (Customer service representative) MAY 25 2016- OCT. 30 2016

CSR agent catering travel account

Performs booking, rescheduling, cancellation (hotel, flights, rentals, insurance\services)

Initiating three way calls with merchants (advocating customers)

Documenting calls prior to concern and actions taken to account

STAFF SEARCH ASIA SERVICE PROVIDER (SERVICE CREW) AUG 9 2012- APRIL 28 2015

Assigned in grill station, upon promotion trained on pantry, back-up, soda, dining.

Become a crew trainer for grill, pantry and back-up

Team player who leads the kitchen when the absence of manager

Trained on empowering company vision and mission

CHARACTER:

Have a very positive attitude, can multi task efficiently. Effective listener with empathy and reason. Logical in dealing circumstance, practice teamwork and prioritize learning. A business minded person who looks at the picture and the details, likes things to be planned and calculated, innovative when given the opportunity and empowered, believes that everything is a process of unending learning.

EducationalBackground:

Tertiary: 2012-2016

POLYTECHNIC UNIVERSITY OF THE PHILLIPPINES

Annona’s St. Sta. Mesa Manila

Bachelor of Science in Psychology

Secondary : 2007-2010

Bagong Silangan Highschool

Bagong Silangan Quezon City

Elementary: 1998 – 2006

BALLESTEROS Sr. Elem. School

Ballesteros village, pagadian city

Personal Information:

AGE: 24 GENDER: Female

BIRTHDATE: Feb. 09 1993 BIRTH PLACE: Pagadian City Zambu. Sur

CIVIL STATUS: Single RELIGION: Catholic

HEIGHT: 4”9 WEIGHT: 4O KG

FATHER: Manolito Bayadog MOTHER: lisa Bayadog

I hereby certify that the above information is true and correct as to the best of my knowledge

Monaliza Bayadog



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