Customer Service

TSHOLOFELOTUGE

Consultant/Administrator

BACKGROUND

Morning Sir/Madam

I am thrilled to be applying for a vacant position in your company. I am a customer centric person who is passionate about delivering quality

service to the customers. I believe that I have the right attitude and

personality to achieve the best results for your organisation. I have a

can-do attitude and I am always keen to help others and work with a

team. I am approachable and always keen to learn from others. I am an

enthusiastic person which can be relied on. I strive to be fully engaged

with the role and develop professionally in a self-motivated manner .One of my key strengths lies in my ability to communication and build relationship of all levels

CONTACT

PHONE:

+276********

EE Profile:

African Female

EMAIL:

adjcul@r.postjobfree.com

PHYSICAL ADDRESS

53 Emerald park, Glover avenue,

Centurion

0157

Identity Number:990**********

EDUCATION

Lyttleton Manor High School

2014 - 2018

PASSED Matric

WORK EXPERIENCE

Affinity Health Consultant

2020–currently

Remote job main job is to promote product and services produced by the company and building a long-lasting commercial relationship with the customers. Making customer understand the product, offering excellent service and bringing energy.

Telkom Market Business Services Role: Customer Services

2019

Responsible for marketing and promotion of Wi-Fi- and

fibre connectivity. Engaging customers and offer advice and expertise to organizations and consumers to help them improve their business performance in terms of operations, connectivity profitability. The work stretches across a variety of areas including document

processing, application capturing, follow up and feedback provisioning. Taking ownership of allocated portfolio of customers and ensure proper validation is conducted on customer’s affordability. Proper articulation and explaining of the products.

Resolving complex queries related to the products and applications and or escalating or channelling customer queries to the relevant department. Responsible for teaching backs, by presenting the product knowledge and talking through progress achieved.

Pararottis

2018

Waitress- Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons. Encouraging teamwork and going an extra mile to assist customers.

Skills

-the ability to work as part of a team.

-Interpersonal and communication skills, both oral and written.

-Creativity and innovation

-Problem-solving and strategic planning ability

-Analytical skills

-Flexibility

-The ability to cope with pressure and challenges

References:

Affinity Health

Eddy Tsotsotso-082*******

Telkom

Patrick Gwede- 065*******

Panarotti’s

Ntabiseng 081*******

SSSSSSSS

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