Prashant Sarda – Senior Agile Analyst & Quality Assurance Professional Page1

Prashant Sarda- Senior Agile Analyst & Quality Assurance Professional

Tel : +91-755******* Email : adjcub@r.postjobfree.com Location : Pune, India SUMMARY

Subject Matter Expert & Senior QA with 7+ years expertise in Product & Service based organizations & extensive working experience at Onsite for Countries – Newbury (UK), Ooredoo - Doha (Qatar), Etisalat Dubai (UAE)

Global Telecom Leader with expertise in CRM testing applications and MS Dynamics 365 CRM Online

Expert in Testing methodologies, tools and processes contributing to the design and rollout of cutting-edge software applications.

Profound knowledge in Telecom OSS & BSS Domain related to operation and Billing support systems

Hands on experience in Manual, System, SIT, UAT, Cross-Browser, Ad-Hoc, Regression, Functional, Web-based, API, Siebel CRM, Oracle CRM, Automation, Microsoft Dynamics 365 CRM, CBCM, Sanity & Smoke testing

Implement best practices and optimized solutions, helping team in identifying critical bugs and issues, helping team in implementing best practices and scalable architecture.

Comprehensive knowledge of Quality Assurance Planning & product release testing cycles.

Experience in API Testing using Postman & Soap UI and knowledge in JSON and XML

Experienced in Requirements Gathering, QA Process Management, Release Management, Product delivery, designing testing proposals, Test Planning, Risk Analysis, Effort estimations, Resource allocations, delivering on schedules, mentoring team members.

Competent in all phases of the Testing life cycle - from test planning and estimation, test execution and defect management, to supporting UAT efforts.

Established regular cadence of meetings with key client stakeholders to ensure alignment of program outcomes and deliverables with client’s goals

Accurately assesses problems and actively played the role of intermediary between the Business & Technology Teams.

Motivated, reliable & Out of the box thinker to drive exhaustive Test Scenarios which help in increased test coverage.

Proven experience in handling multiple projects and managing Onsite/Offshore model.

Highly recognized for CXO Relationship, excellent communication, people skills, project management capability, and the ability to successfully influence and drive harmony across cross-functional teams.

Passionate leader, skilled at building top-performing teams focused on impeccable quality assurance & accountability.

Proficient in doing client interaction, providing business solutions and delivering the project in agile environment.

Excellent written, verbal articulation skills /presentation skills and ability to work independently and part of big teams. CORE COMPETENCIES

Telecom Domain Prepaid and Postpaid Applications OSS/BSS and E2E Testing

System Integration Testing Functional & Regression Testing Campaign Management

Load & Sanity Testing Defect Tracking Process Optimization and Management

Web Based Applications Leadership & Innovation Financial & Non Financial Institutions

Team building& Management Stakeholder management Large scale IT Transformations

Project & Program Management Quality Assurance Functional\Non-functional requirements

Agile & Scrum methodologies User Acceptance Testing Requirement Traceability Matrix EDUCATION & CERTIFICATIONS

Bachelor of Engineering (BE) May 2012

RTMNU (One of prominent universities in India) Maharashtra, India Certifications/Awards:

Spot Recognition for Outstanding Performance Defect Master’ Certificate in Etisalat

Gold Standard ACE Award Certificate of Appreciation’ for quarter FY-18 TECHNICAL SKILLS

Technical capabilities Windows,MySql, SQL Server

Technologies & Tools Rational Quality Manager (RQM), Testlink, JIRA, TFS, Postman,IBM –Clear Quest, IBM Jazz Team Server (RTC), Siebel CRM Application, Microsoft Dynamics 365 CRM, CBCM, Pricing Studio, Amdocs CRM, Crystal UAM, CICS,TIBCO ESB, File Zilla, Putty, Eclipse, Management Studio, Oracle CRM, IN charging system, RBM, Selenium, Comptel provisioning applications, Granite, Toad, HLR, HSS, ADM, Invigo HDM, Ericsson CPQ, EOC, EOM, eNRM, Prashant Sarda – Senior Agile Analyst & Quality Assurance Professional Page2 Project methodologies Agile using SCRUM, Waterfall, SDLC and V-Model PROFESSIONAL EXPERIENCE

Company Name & Locations Worked Designation / Role Duration Wolters Kluwer (Pune, India) Senior Software Quality Assurance Analyst Dec 2019 – Till Date Nihilent (Pune, India) Senior Test Analyst Feb 2018 – Dec 2019 Etisalat (Dubai,UAE) Test Consultant July 2017- Jan 2018 Ooredoo (Doha,Qatar) Senior Software Test Engineer July 2016- Mar 2017 Amdocs ( Pune, India) Software Test Engineer Jan 2015- Jan 2016 Accenture( Pune, India) Software Engineering Analyst May 2012- Jan 2015 KEY RESPONSIBILITIES –

Understanding the project requirements, converting them into user stories, Review requirements and confer with software development team for specifications.

Mentoring, reviewing the team member's test cases and making sure to have testing standards and best practices.

Streamlined MS Dynamics 365 CRM & handled Campaign flows, Success Criteria, Control Group-occurring, Apply and Check, Estimated Vs Actual, SMS Campaigns & Email Campaigns

Actively participated in all aspects of product testing, including test plan development, execution and delivery of well- tested solutions with short time to release.

Leading the E2E Testing and UAT support for Huawei CPE devices/modems HG659 and HG655b, Ooredoo TV, Broadband, Fixed Voice (Landline) and Mobile testing

Standardizing the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort.

Pivotal in creating Wiki pages and E2E sequence diagrams using Microsoft Visio

Extensive worked on Siebel Application (Siebel CRM 8.0) testing which includes different portals - Call Centre, Partner Portal, Customer Portal and Order Management journeys for Mobile and Fixed flows

Consulting and documenting best practices and code standards & Leveraging libraries to consistently complete product deliverables ahead of schedule or on time.

Performs Manual, Functional, Regression, Web Application and Cross Browser Testing to verify the functionality of web based applications, Enterprise applications and Mobile Applications.”

Strategic leadership role in test design, execution and providing key project deliverables. Mentored and trained team of 10+ members on methodologies, tools, and techniques.f

Perform analysis of business requirements to design and recommend solutions to meet the customer needs.

Participated in development and design meetings to ensure that quality objectives are addressed at appropriate phases within the software development lifecycle.

Having inn-depth experience in application design & testing and responsible to create conceptual document detail designing of the business logic.”

Organize, facilitate & lead showcase, retrospective, sprint planning, Defect triage sessions”

Participated in daily Scrum meetings to update the daily sprint status.

Develop Detailed Test Cases based from requirements and walkthroughs Key Notable Projects :-

Multichoice CRM Online

OPERS

VOLTE,NGN, PC Factory, NGCS Access

Charge and PAYMPAYG OOB Rates,

Voice Mail, CRM Phase 2, HALA GO, PCRF, HDM Replacement, Shahry data packs, Dawli 20, HALA USSD daily data pack

PERSONNEL DOSSIER

DOB - 07-12-1989 Nationality - Indian Passport Expiry - 05/2022 Marital Status - Married Willingness to travel – 100% Notice period – 2 month Linkedin: https://www.linkedin.com/in/prashant-sarda-6a405081/ Languages English,Hindi

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