Agent

Location:

Cape Town, Western Cape, South Africa

Salary:

R17000pm

Posted:

January 12, 2021

Contact this candidate

Resume:

Curriculum VITAE

Address: ** ********** **** ***** **** More

Belhar

7493

Contact Numbers: Cell: (071-***-**** / (083-***-****

Work (021-***-****

PERSONAL DETAILS

Date of Birth: 11 August 1986

Gender: Male

Marital status: Single

Nationality: South African

Language Proficiency: Xhosa (Fluent: Speak, Read, Write)

English (Fluent: Speak, Read, Write)

Extra-Mural Activities: Cricket

EDUCATION

December 2007 Mzomhle SSS Matric

Subjects: Xhosa first language HG

English second language HG

Geography SG

Biology SG

Physical Science SG Mathematics SG

January 2008 MSC College East London

I enrolled for a Diploma in Public Relations Management and have completed the following modules:

MS Internet & Email

PC Competence

MS Excel

Public Relations Management I

Advanced Calculations

Business Communication Fundamentals

MS Power Point I & II

Public Relations management II

Customer Management I

Business Communication II

Marketing Management I

Marketing Management II

July 2018 Moonestone Business School of Excellence Cape Town

I have enrolled for NQF level 5 National Certificate in Wealth Management FAIS qualification and I have completed 90 credits of 120 Credits: Currently still in progress.

EMPLOYMENT HISTORY

01/2009 – 06/2012 MSC College (East London) Student Liaison

oDuties: Assist students with course selection

Data Capturing

Debt Collection

Marketing Assistant

General Filing

Handling Student Queries

Handling Student Claims and Refunds

Reception and Switchboard Relief

Handling Enquiries

Public speaking (presentations)

Receiving Invoices and processing

Monthly Reports

Exit interviews

06/2012 – 05/2013 Capitec Bank Brand Ambassador

oDuties

Create positive brand awareness

Maximise exposure across all areas and target market provide potential clients with relevant products and services

Generate quality for branch follow up

Create hype before Employee Presentation and take On for employer Sales Team

Increase number or new clients introduced to the Branches

Elevate the brands statues and perception amongst consumers

Encourage clients banking with competitor banks to convert and ultimately become salary depositing clients

Leave a positive and memorable impression with clients

05/2013 – 02/2018 Capitec Bank Sales Consultant

o Duties

Render services timely and accurately in professional manner

Employer Sales Activations

Assisting with Debt Collection

Telemarketing calls to generate new business for the branch

Doing presentations for the branch to market products

Developing business strategies that meets client's needs and expectations proving them with information in response to inquiries about company products and services.

Escalating and capturing queries to inter linking departments i,e Claims, Forensics, Legal Court and IT Systems support.

Rendering administration support

Set up appointments and meetings with clients

Doing cashier, teller and general enquiries

Using the CRM software system that enables us to populate all client credentials to personal information and data.

Making sure documents are FICA Compliance

Planning of lunches and off days

Updating client's account and assisting them to do eft's

06/2018 Current Woolworths Financial Services Sales Agent

oDuties

To contribute to the achievement of WFS targets by maximising sales through the outbound channel in alignment with WFS policies, procedures and standards.

Prospecting financial products to existing and new business customers.

Marketing (Outbound calls)

Sales Targets and Metrics

Customer service

Compliance

Telephony Sales Management

Leads Management dialer systems

ACHIEVEMENTS

Was involved in a school project (MSC Busines Collage) of providing gifts and entertainment for the elderly community together with the sick at Frere Hospital and East London Old Age Home.

Student Committee Member 2008 MSC Business College East London.

Worked as an IEC Official 2011( Independent Electoral Committee)

Featured on a TV advert in 2012 the whole year running for MSC College.

Appointed as a Branch Idol at Capitec Bank from 2013 to date

Acknowledged by the Regional Promotions Co-odinator (Jason Caboz) to assist in the region when there are events.

RE5: Representative on the 06/11/2017.

05/2018 Metropolitan Financial advisor DOFA mandate certificate 01/05/2018.

WFS: Target driven, achieved Sales League 8 consecutive months from first month of employment..

WFS Pulse Ambassador: Focus areas, Team leadership, Employee experience, Employee retention, Development, Organizational Culture and Values.

WFS: Second in command from 2019 to 2020 (2IC)

REFERENCES

Mr. S. Dikana