Daniyar Mussakulov

+971*********

adjcr1@r.postjobfree.com — preferred means of communication

Dubai, UAE

About me:

Coordination inter-personal and communication skills, keen sense of responsibility, a committed team player, self-starter, excellent organizing, planning and decision making skills

IT / IT Coordinator / Lead IT specialist / Network engineer / Telecom engineer (eng CV)

IT, Internet, Telecom

• Networks

• System Administrator

• Telecommunications

Employment: project work, part time, full time

Work schedule: rotation based work, remote working, full day, shift schedule travel time to work: any

Work experience —13 years 8 months

February 2019 —

till now

1 year 7 months

CNPC (Oil and Gas)

Dubai/Almaty

Senior Network Engineer

Working with Chinese IT vendors. Technically coordination IT projects at such company as CNPC, Aidan Munai, BGP, CIK, FIOC, Tapline, Xibu and others. Providing service delivery, working in co-op with 1st line helpdesk. Configuring, implementing technically support of L2 and L3 layers network.

More than 1000 host at all customers sides.

Technically details:

Huawei network equipment mostly – FW USG USG6330

Huawei Quidway S5700SI

Huawei Quidway S3700

Huawei Quidway S5700

Huawei USG2230

Huawei AC6605.

Cisco 2960

Cisco 3750

Cisco 2911

Zabbix monitoring system

Huawei IP PBX

Huawei U1980

Huawei U1960

AVAYA

Windows servers supporting

February 2017 —

February 2019

2 years 1 month

Homecredit Bank (Bank)

Almaty, www.homecredit.kz

Network engineer (system administrator)

Controlling the whole network of HQ and Branches of the bank. Tech.support for more than 200 branches at all parts of Kazakhstan (network support). Core, distribution, access part of network. Configuring, managing, monitoring and troubleshooting bank's HQ network. More than 5000 users. Cisco 6500, 3750, 3950,4321,4431, 2960,3750,ASA 5520, ASA 5585X, mostly. Monitoring system Nagios, Cacti.

IP telephony managing and supporting - Cisco Unified Communication Manager 8.6 (CUCM) with more than 30 different types of IP phones.

Wireless installation and tech.support based on Cisco 5500 series wireless controller - Cisco Wireless Controller 5508 with 30 Lightweight Access Points

+ network and technically supporting of two data centers in Almaty and Astana + network and phone controlling of Call Center in Almaty.

Technically details:

200+ branch hosts

4431,4321,2800,1921,2800,2960,2950

PDC- ASA5585-SSP-40 x2

DRC- ASA5585-SSP-20 x2

CC- ASA5525 x2

HQ- ASA5585-SSP-20

PDC - Catalyst 4506 (4500) L3 + 10GE (SFP+), 1000BaseX (SFP m) DRC - Catalyst 4506 (4500) L3 + 10GE (SFP+), 1000BaseX (SFP) CC - cisco WS-C2960XR-48FPS-I + ISR4321(x2) + 3750 + 2960 HQ - cisco WS-C6513 (R7000)

Cisco 5500 Series Wireless Controller + 30 AP AIR-CAP1602 Nagios, Cacti SNMP Monitoring system (over 200 hosts) Cisco Unified Communication Manager v8.6.2,

Configuring and implementing next protocols - EIGRP,IPSec,VLAN, IPVPN with ISP and vendors, GRE tunnels, Routing,Switching,ACL and network troubleshooting. Linux/Windows experience

Working with IT Security/Industrial Networking/

Good troubleshooting skills to resolve complex network and or application or system integration issues

Experience with virtualization preferably VMWare

Experience in LAN/WAN architectures & related diagnostic tools Experience designing and optimizing complex LAN environments LAN/WAN and wireless networking principles and protocols including Ethernet, TCP/IP, VLAN, WLAN, Firewall, DMZ, VPN, IPS, switches, routers, firewalls TCP/IP protocols – SMTP, SNMP, FTP, HTTP, SSH, SSL Experience Network Security – Firewall, ACL, IDS, IPS, SIEM Specific experience in Cisco Routers, Switches, or Firewalls Microsoft – Active Directory, DNS, WSUS

December 2014 —

September 2016

1 year 10 months

Kazakhmys Project LLC (Mining)

Almaty

IT Coordinator / Lead IT specialist

•To coordinate work activity of Service Desk Operators

•To provide IT Helpdesk services and functions within Kazakhmys IT&T Department;

•To ensure adherence of Incidents and Requests to Service Level Agreement targets;

•To ensure support is courteous, timely and effective;

• To receive, investigate, and resolve complaints regarding IT Helpdesk support services;

• To develop and maintain training programs to increase IT Helpdesk staff knowledge and ability;

• Develop and demonstrate an understanding of customer and business needs

• To manage the activities of IT Helpdesk Specialists, and provide them with required guidance to ensure high standard of service is maintained.

• To coordinate with other sections of IT&T department to resolve common problems

• Within scope of the Service Desk responsibilities, gather the relevant IT requirements for Kazakhmys departments, specific projects and for the individual users.

• To support IT Service Desk Quality Administrator in developing and updating manuals for users to ensure the reduction of general user problems

• To coordinate over complex customer requests to ensure the quality of services

• To support IT Quality Control and Reporting Specialist to prepare/update internal procedures and policies

• To assist IT Service Desk Section Head in project managing intersection projects

•To support IT Service Desk Section Head in quality control activities

•To assist IT Service Desk Section Head in preparing Training Plan for Service Desk staff

•To be ready to act as IT Service Desk Section Head in the absence of the Section Head

• To assist IT Service Desk Section Head with recruitment to the Section

•To support IT Service Desk Section Head in Section's compliance with IT Security requirements

•To support Helpdesk Specialists in performing their day-to-day duties

•To provide a central point of contact for IT Telecoms services for the Kazakhmys organization and approved 3rd party contractors.

Technically details:

• Leading 8 technical IT specialists

•Supporting over 1300 -1500 users

•Network monitoring (zabbix, spicework)

•Cisco Wireless Service on the basis of 6509

•AD user control

•Configure and support radio Sepura - DAMM software.

•Redline, airMAX ac Technology (Ubiquiti)

•IBM installation and maintenance (Blade 7000)

•Active Directory, Exchange 2010, Wi-Max and Wi-Fi on the territory of the shift camp

•CCTV and ACS installation, configuration.

•Cisco VoIP phone configuring CUCM

•Sepura - DAMM tuning the radio to operate

• MS Server 2012 (VmWare vSphere 5.5)

• Controlling of hi tower antenna Redline (Wi-Max) (signal and connection) Ubiquiti also

•Configure and controlling Cisco 6509, router 2800 series, 3900 series 3945, switches 2960,3750..

•routing map

•vlan control

•voice IP

•dot1x configuring

•installing of new hardware,service also

•Xerox printers set up and control

• Wi-Fi AP control

• Nateks series FO MUX controlling

• APC Server UPS installing and controlling

• Cisco 3900 series phone configuring and installing

• E1 configuring

• Ordering of new equipment hardware.

• Equipment accountability

Planning, installation and commissioning of IT infrastructure of the Aktogay copper projects under construction.

Implementation of the plant's distributed network architecture, selection and setup of IT equipment, definition of the necessary network services and modes of supply. Administration and maintenance of the virtual server environment (based on VMWare vSphere 5.5).

Configuration of switching, routing and network traffic filtering devices based on Cisco network equipment (Cisco Catalyst 6509, Cisco Router 3945, Cisco Catalyst 29/39xx switches, Juniper SRX650).

Implementation and maintenance of IP-telephony based on Cisco Call Manager 10. Installation and maintenance of WiMax/WiFi wireless infrastructure. Deploying and maintenance of UHF Trunk radio and TV infrastructure. And many other networking and information tasks.

February 2014 —

December 2014

11 months

Kazakhmys Project LLC (Mining)

Almaty

IT specialist / System administrator

•Supporting more than 80 users (desktops)

• Active Directory service

• Cisco VoIP IP phone configure

• MS Server 2012

• Controlling of hi tower antenna Redline (Wi-Max) (signal and connection)

• Cisco 2800 series, 3900 series and 2960 switches controlling

• routing map

• vlan control

•voice ip vlan

• dotix data

• installing of new hardware, service also.

May 2012 —

February 2014

1 year 10 months

British Telecom (Telecommunication)

Almaty/London

Lead engineer

• China, Russian and Europe trunk servicing.

• DXC 30 RAD MUX using

• Cisco 7200series,7304,1841,1941,2800 series etc software and hardware updating.

• Installation and supporting over than 90 customer in Kazakhstan.

• Installation and supporting RAD multiplexors.

• Develop and design network scheme in Almaty and Kazakhstan

• Cisco brand name equipment configuration and further support.

• Maintain documentation of the quality management system, IOS 9/10/11standards

• Software Testing, Software Maintenance (using RIP,RIP2,EIGRP,OSPF, Routing protocols,VPN,VRF,MPLS)

• IP v4 IP v6 adjustment

• Negotiations with British Telecom partners UK / Holland/ China Telecom. Conducted client meetings, reviewed defects with the development team and demonstrated the defects to the developers if required

May 2008 — May

2012

4 years 1 month

British Telecom (Telecommunication)

Almaty/London

Helpdesk

• Monitoring over than 500 systems stations in Kazakhstan using the DPS and NMS systems.

• Maintain documentation of the quality management system, IOS 9/10/11standards

• Negotiations with British Telecom partner UK / Holland/ China Telecom. Conducted client meetings, reviewed defects with the development team and demonstrated the defects to the developers if required

• Identified and corrected system bugs using testing tools, which saved the development team time in determining system errors

May 2005 —

September 2005

5 months

Tea yard company

Almaty

IT helpdesk

• Database design and development

• Local Area Network support

Education

Higher

2010 Almaty Abay University

Computer science, Network

2004 #15 High Lingustic School

high school, English translator

Professional development, courses

2014 Cisco MPLS implementing

BAS, Cisco MPLS

2014 VMware Vsphere 5.5

BAS, VMware

2011 Lucent Alcatel personal trainings (Network Manager System) Lucent Alcatel, Network Managmet

2010 Cisco network academy personal trainings. (CCNA certified) Training center, CCNA

Key skills

Languages

English — advanced

Russian — advanced

Contact this candidate