Business Program Manager

ORKIDEH(ORCHID) OWRAKIJAT

Redmond, WA

206-***-**** ● ******.*@*****.***

EXECUTIVE SUMMARY

A highly motivated, self-driven person who I really enjoy working in in a fast-paced environment.

Outstanding interpersonal and have strong communication, leadership, and team-building skills

Ability to manage multiple projects and work with cross-functional teams to meet/exceed the client expectation.

CAREER OVERVIEW

Operations and Business Program Manager: Microsoft via Allytics, 2018-Present

Provided a strategy to onboard partners by using SharePoint to pain points, deadlines, and higher visibility for stakeholders which reduced e-mail cycle by 50% and increased the number of partner onboarding by 20% per month.

Onboarded over 500 partners in less than 6 months.

Worked very closely with Microsoft OCP team to create new OCP CRM ID for new partners to be able to onboard them with payment system in Microsoft.

Built checklist system for onboarding partners with Software Asset Management dependent sys- tems (Connect, MSX, CHIP, OCP CRM, etc.) and worked with Microsoft team on deadlines and time- lines of onboarding process.

Planned and executed SAM events such as Inspire, MS Ready, PAC and field delivered events.

Responsible for onboarding training documents for SAM program guideline. Marketing Program Manager II: Allytics, Redmond, WA 2018-Present

Manage over 20 tech companies in various projects

Collaborate across stakeholders and companies to provide timelines and deadlines to be met across teams.

Increase the number of our company’s project by 15 projects with our current and previous clients.

Manage project escalations and improvements by assisting in the resolution process and providing weekly project updates to stakeholders.

Mentor over 5+ people in the team.

Business Development Manager: Microsoft via N3, LLC, Bellevue, WA 2016-2017

Managed 50+ accounts working with Microsoft Community Connections (MCC).

Worked with CEOs of different companies from Members of e-commerce to work with local busi- nesses by prioritizing local businesses based on their location and distance from the company.

Worked very closely with local Microsoft partners to provide and review the latest raining docu- ments.

EDUCATION, ACHIEVEMENTS AND MEMBERSHIP

MBA - Marketing

City University of Seattle, Seattle, WA ● Sep 2018 Bachelor- Marketing

Western Washington University, Bellingham, WA ● June 2015

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