Sales Data Analyst

Tri Minh Chau

*** ************ **, *************, ** 30043 405-***-**** ********@*****.***

PROFESSIONAL EXPERIENCE:

SaveAround, Inc. (From Oct 2015 – Present) Binghamton, NY

Business Intelligence Analytics Manager Mar 2020 – Nov 2020

Head of analytics for all divisions at SaveAround, Inc, create and manage all key sales reports.

Responsible for making tactical decision by inspecting multiple aspects such as financial, industry strength, operations, practicality, etc.

Create and handle all KPIs for sales, operation and financial through Power BI, MS SQL Server, and Google Suites.

Experienced with project management, CRMs and Database mining.

Working with all other division leaders to ensure growth and overcome difficulties.

Help develop content and find designers for video marketing through Fivers.

Senior Business Analyst Aug 2017 – Mar 2020

Proactively generate/develop technical and strategic data through reports to solve business problems.

Help grew the company size from 60 employees to 120 employees.

Develop and maintain KPI’s through Power BI Dashboards to help Management team understand their business needs and allow for strategic decision making.

Present findings to Management and business clients through dashboards and reports, demonstrating a thorough understanding of the company data.

Invented Inventory Management System by linking Google Suite applications and Fulcrum.

Work with IT to gather data and technology projects as needed.

Work with Finance and Marketing departments to help identifying trends and opportunities.

Act as a consultant to support team members in troubleshooting minor to complex issues that arises

Build and maintain strong relationships with key users and leaders to design, develop, implement and support technology and procedure change.

Maintain data integrity across data sources for accuracy in reporting.

Operation/Data Analyst May 2016 – July 2017

Provided advice and insights through reports on operation based on company’s data to improve multiple divisions’ efficiency. For I.E., figuring out inefficiency in resigning old accounts in the beginning of the sales season of 2016 leading to poor result, therefore increase 2017 resign rate to keep the company’s performance stronger for the next mid sales season

Researched and implemented new BI system to improve reporting for management team, which in term giving them real-time access to key performance indicators and help improve their efficiency and result

Actively and successfully seek new ways to increase company value thru engaging in management meeting, listen to division managers’ concerns and providing solution to their problems.

Participated in multiple - but not limited to - IT related projects such as BI system solution, enterprise system revamp, building new Loyalty Program for clients, Website’s reconstruction, book’s cover design, whiteboard tutorial videos for commercial and training, advance dynamic reporting on Google platform.

Premium Sales Leader – Premium Division Oct 2015 – May 2016

Lead an incubator team to promote B2B sales for the company by participating in hiring process for new division’s members, guiding and providing vision for this new division to success

Successfully laying the foundation the new division through finding new CRM, creating guideline for email campaigns and marketing campaign targeting specific industries to boosts sales

Demonstrated leader skill and problem solving skill while incorporating new technologies like CRM, automated reports, and insights in using technology to better the division and the company, thus improving the company’s value

JP Morgan Chase Binghamton, NY

Data Entry Fall 2013

Inputted, verified check payments, and forwarded customers’ tax information to the State Tax Department in a fast pace with accuracy, resulting in faster taxing processes and stronger firm’s productivity

Kept up with company deadline by using JP Morgan Chase’s tax platforms to input data for different clients, facilitated checks clearing process, resulting in overall better company performance during tax season

SUNY Broome Community College Binghamton, NY

Intern - Admissions Office Summer 2013

Sped up admissions process by answering new students’ questions about the school to improve the school’s image

Familiarized with administration procedures by participated in office discussions, assisted faculties in distribution and verification of students’ identification, and gained knowledge of school’s database to improve performance

Admissions Technical Assistant – Admissions Office Fall 2013

Maintained Administration’s deadlines by efficiently mining data from Banner and creating spreadsheets from Excel to fulfill and answer specific requirements of Director of Admissions

Utilized admissions data by updating the database, designing and sending newsletter to students through Fire Engine Red System to secure new and current student’s information for future administrative purposes

EDUCATION AND HONORS:

Binghamton University, State University of New York, School of Management

Bachelor of Science in Business Administration, concentration in MIS Summer 2015

Cumulative GPA: 3.56/4.00

Broome Community College, State University of New York

Associate of Applied Science in Business Information Technology 2012-2013, Spring2014

Cumulative GPA: 3.90/4.00 Dean’s List: Fall 2012, President List: Spring 2013, Spring 2014

Alpha Beta Gamma Honor Society

University of Illinois at Urbana-Champaign

Bachelor of Computer Engineering 2011-2012

Seattle Central Community College 2010-2011

GPA: 3.55/4.00 Dean’s List: 2010-2011

Phi Theta Kappa Honor Society

Certifications:

Sig Sigma Yellow Belt - Credential ID 737557

Issued Nov 2020- No Expiration Date

Scrum Fundamentals Certified (SFC) - Credential ID 816494

Issued Nov 2020- No Expiration Date

Scrum Master Certified Certification (SCM) - In Progress

LEADERSHIP:

Binghamton University CCE Binghamton, NY

Bridging the Digital Divide Program Volunteer 2014

Participated with Broome County Library as a professor for Resume & Computer Literacy workshop

Taught computer skills and related experience to students while cooperating with other volunteer professors, resulting in improvement of the local’s life quality, thus increased Binghamton University public reputation.

SKILLS AND ADDITIONAL INFORMATION:

Languages: Fluent English, Native Vietnamese.

Hard Skills:

Expert in Google Suites

Expert in MS Office Suite: Excel, Access, Word, and PowerPoint

Proficient in Programming (MySQL, C, Java, VB, Python), Database Design, Data Mining, and BI Systems (Power BI, Google Data Studio)

Proficient in Website language (html)

Sales Experience

Proficient in Media, Video Design, Image Editing

Proficient in College’s Database system (Banner, Argos)

Soft Skills:

Leadership

Relationship Builder

Team-Oriented

Strong analytical mind

Fast pace learner

Hard working

Open-minded

Data driven mindset

Interest: Sports (Soccer, Basketball, Table Tennis, Jogging, etc.), Piano, World News, Music, Physical Fitness, Stock Analysis, Market Analysis

Contact this candidate