Curriculum Vitae
Of
Phindile Maseko
PERSONAL DETAILS
Name : Phindile
Surname : Maseko
Date of birth : 25-02-1990
Physical & Postal address : 8294b Malinga Street
: Diepkloof Zone 6
: Soweto
: 1862
Contacts : 060*******
Alternative Contact Numbers : 084******* / 082*******
Nationality : South African
Gender : Female
Health Condition : Excellent
Home Language : IsiZulu
Other Languages : English, Sesotho. Sepedi, IsiXhosa, Tsonga
Computer Literate : YES
Criminal Record : None
Email Address : ********@*****.***
Alternative email: : ****************@*****.***
EDUCATION BACKGROUND
High School Attended : Realogile High School
Matriculated : 2008
Subjects : Accounting, English, Economics, Mathematics,
: History, Life Orientation, Home Language
Institution : Cautious Academy
Course : Call Centre Certificate
Module: : Inbound and Outbound Call Centre Training
PERSONAL PROFILE
-Self-Confident
-Persevering and Ambitious
-Highly motivated
-Career Driven
-Good Communication Skills (Verbal and in Writing)
-Team Player and always willing to learn
-Easily Adapt to change
ACHIEVEMENTS
Certificates and other achievements
100% Attendance (2005)
English Certificate (2005 – 2007)
Shaping the learner (for Life Orientation)
Leadership Certificate (2007)
Gold Medal for 99% Attendance Annually (2007)
Volunteer in community service at Shadax Home of the Disabled
Project Inspire @ Santam Insures (2007)
Take a girl child to work day certificate @ Delloite
Certificate of Achievement Ambassador Multichoice ( March 2013)
EMPLOYMENT HISTORY
Company : Statistic South Africa
Position : Lister
Duties : Listing houses and preparing the map for Census
Duration : 24 Aug 2011 – 26 September 2011
Company Name : Statistic South Africa
Position : Field Work Supervisor (FWS)
Duties : Supervise Field Workers
Duration : 04 Oct 2011 – 13 Nov 2011
Company Name : Inter-Active Technologies
Position : Inbound call Centre Agent (Multichoice Campaign)
Duties : Activate New Customers, Reconnect and
: Disconnect services, Billing Statements, Technical
: queries, general queries, Upsell and Down selling
Duration : 06 June 2012 – 28th Feb 2015
Company Name : Clientele Life
Position : Sales Consultant
Duration : 20th July 2015 – 04th Feb 2017
REFERENCES
Name : Nhlanhla Khumalo
Company : Clientele Life
Position : Manager
Contacts : 011******* / 074*******
Name : Fezeka Kubeka
Company : Inter-Active Technologies
Position : Supervisor
Contacts :011******* / 084*******