Customer Care Service

TIM GRAY

Phone · 260-***-****

************@*****.***

Service focused, highly organized, loyal and motivated individual with leadership and team building skills, seeking the position of Shipping & Receiving Professional. Offering over 30 years of experience in transportation, inventory and warehouse management in the deadline driven, high volume, heavy traffic exhibit industry.

EXPERIENCE

NOVEMBER 1988 – JULY 2020

SR. LOGISTICS MATERIAL HANDLER, GROUP DELPHI

Shipping and receiving coordination

Warehouse inventory control and management

Supervision of 10+ warehouse employees

Participation in Project Management meetings

Mentoring and training of warehouse employees

Generation of inventory and shipping documents in SAP

Shipping schedule forecasting and planning as well as coordination with other team members to utilize warehouse labor

Loaded and unloaded all inbound and outbound trucks

Facilitated and maintained customer service and customer care

Enforce work and safety rules within warehouse

Oversaw stocking levels and material assessments within the warehouse

Provided expertise on packaging techniques for shipments to trade shows and exhibits

Organization of the raw materials area to ensure a clean, safe, efficient and well-organized work area

Managed and tracked necessary equipment maintenance

Receive, photographed and documented clients’ collateral materials and equipment

Daily distribution of materials received to the appropriate locations within strongly enforced time guidelines

Coordination of the flow of materials to and from other company departments

Maintained strong, efficient and appreciated relationships with co-workers and supervisors

Assisted in inspecting exhibitory for inventory purposes

Noted necessary property repairs and managed repair process within a high level of customer satisfaction

2

EDUCATION

JUNE 1982

GENERAL DIPLOMA, SOUTH SIDE HIGH SCHOOL

SKILLS

• Forklift Operations

• Process Documents

• Inventory Management

• SAP

• Strong Team Member

• Articulate & Through

• Skilled Load Planner and Builder

• Multi-line telephone

• Microsoft Office

References Available Upon Request

Contact this candidate