Manager Project

Shanker Karra

* ****** ****, **********, ** *****

Email: ************@*****.***

Mobile: +1-908-***-****

L I N K E D I N U R L : H T T P S : / / W W W . L I N K E D I N . C O M / I N / S H A N K E R K A R R A / PROFESSIONAL SNAPSHOT

Project Management Professional, proficient in delivering scalable applications with cross functional and geographically distributed teams. Experienced in handling - development, production support, product management projects, IT Infrastructure, Quality Management in Educational, CRM, e-Discovery domains

Proactive, progressive expertise in leadership and problem solving for start-up operations

Versatile, innovative and product development professional able to see the “big picture” while staying on top of all the details

Recognized for consistent success in developing the processes and procedures to streamline operations

Cross-functional communicator easily interfaces with high-profile executives, vendors and customers

Proficient in understanding the process, operation sequences, process parameters required to achieve quality characteristics

Engaged in tailoring project management solutions to ensure coordination and support of internal/external projects of varying scope & size

Experience in managing projects using .NET, Drupal (CMS) and Open Source Technologies

Managed multiple teams with at least 25 team members, both on-shore & off-shore. Note: Legal Permanent Resident since Oct 2020.

AREAS OF EXPERTISE

Project/Program Management Delivery Management Operations Management

Agile, Scrum, Waterfall Strategic Management Client Relations

Software Development Life Cycle Team Management Stakeholder Management

Project Risk Management Quality Management Project Cost Management TECHNICAL SKILLS

PM Methodologies/Process Agile (Scrum), SDLC, PMBOK(PMI), Prince2 Operating Systems Windows, Cent OS, Ubuntu

Technologies / Tools MS Project, MS Visio, Visual Studio, Sharepoint, Oracle 10G, SQL Server 2014/2012/2008R2, VB.Net, C#, ADO.Net, .NET Framework, Java, JavaScript, PHP, MySQL, PostgreSQL, Jira, Markdown, Knowledge of UI Technologies, Cloud computing(Azure/AWS), Use Cases, Workflow, Unified Modelling, Slack, TFS, Perforce, Git, GitHub, SharePoint, Drupal, WordPress

EDUCATIONAL / CERTIFICATION CREDENTIALS

MS-IST (Technology Project Management) from Wilmington University, Delaware. (GPA 3.83) - 2020

[Final Thesis submitted on Cloud Computing]

Certified Scrum Master (CSM) from Scrum Alliance - Certification ID: 000017563

Six Sigma Green Belt (SSGB) from Advance Innovation Group – Registration ID: 7838_GB_20 PROFESSIONAL EXPERIENCE

Feb 2018 - Present IT Project Manager(Volunteer) International Institute for the Brain (www.iBrainNYC.org) & Brain Injury Rights Group (www.Pabilaw.org) New York, NY.

Accountable for In-house application designing, development, monitoring and controlling

Administration of Office365, Google for Work and IT Infrastructure across organizations

Overall project governance, including ensuring compliance to industry and government regulations

Working with Pre-Sales for Proposals in strategic planning, scoping, effort estimation and assessment

Expertise in preparing Schedule Management Plan, Quality Management plan, Risk Management plan, Resource Management Plan, Stakeholder Management Plan and Statement of Work (SoW), Vendor management, Team management

Developing Software Requirements Specification, Work Breakdown Structure and Traceability Matrix

Engaged to handle Incidents, ticket closure within SLA, Timely acknowledgement and Queue management of tickets

Developing Applications / Data Architecture, Monitoring and controlled the project’s progress by ensuring timely delivery

Implementing Scrum for development applications

Recruitment / Mentoring Teams for effective quality deliverables and overcome challenges Jan 2016 – Dec 2018 IT Volunteer Sarah Jane Brain Foundation (www.TheBrainProject.org) New York, NY.

Accountable for In-house application designing, development, monitoring and controlling

Administration of Google for Work and IT Infrastructure across organizations

Analyzed client specifications, designed and developed applications & enhancements according to the requirements

Developed/maintained existing web-site using PHP, HTML, CSS, JavaScript, MYSQL / SQL Server, WordPress and Automated scripts for ETL process

Redesigned and developed organization web site in Drupal 7

Managed SAP CRM proposal, implementation, in-house training

Developed Application / Data Architecture, Requirement Analysis, SRS, Effort / budget Estimation, Quality Assurance, Work Breakdown Structure and Traceability Matrix

Monitored and controlled the project’s progress by ensuring timely delivery

Worked with Presales for Proposals in strategic planning, scoping, effort estimation and assessment

Proven Vendor Management and Team Management capabilities Oct 2013 – Dec 2015 Consultant Self-Employed

As Independent Product Developer "Dynamic survey applications(SaaS)"

Conducted scope analysis for dynamic online survey application

Documented scope analysis (Technical / Product development / Legal / operational / economical)

Market analysis / Financial analysis

Apr 2013 – Sept 2013 Associate Delivery Manager UST Global Bangalore, India.

Represented as Project Manager to INTEL and handled 5 Projects (2 T&M / 2 Managed Services / 1 Fix bid)

Being a single point of contact for projects, coordinated between multiple stakeholder groups to ensure delivery of the work in accordance with required specifications

Protected development team from outside distractions, impediments, facilitated training and maintained the team focus on product backlog

Worked closely with project owner in backlog management and educated team members the benefits of scrum methodology

Managed 4 teams with a total strength of 15-18 for projects of SharePoint / Drupal

Documented statement of work, conducted client and management reviews. Guided team members in preparation of proof of concept. Prepare periodic project reports and presented to Management Apr 2007 – Dec 2012 Engineering Manager H5 Asia Pacific P Ltd Bangalore, India.

Specialized in developing tools(.NET / SQL Server) for eDiscovery data processing

Supported the Product Owner with documentation of User Stories and Acceptance criteria. Estimated the detailed level of effort required for projects, features, individual stories work items and documented as lessons learned

Represented as a single point of contact for multiple projects/teams like Development, QA, IT & Support Teams

Monitored and tracked project progress including risk and performance against project plans and reporting status to project stakeholders through structured communication

Performed SQL SERVER Database Administrator role and optimized queries

Design and Create database systems, Database Monitoring (Database Performance, Scheduled Jobs, and Database Backup Jobs). Trained team in managing the database(s) configuration / Bulk data uploads

Involved in ISO 27001 as IT Auditee and managed complete IT department

Prepare Project Planning, Scoping, Resource Allocation, Requirements Analysis / fulfillment, escalation supportable project reports / matrices and presented to Management. Authorize intermediate deliverable and patch release

Translating client requirements into standard UML diagrams and/or Agile stories

Creating screen mock-ups to help stakeholder visualize the requirements. Creating test scenarios, test plans and execution of test cases using various test scenarios to deliver quality results to clients

ETL - Managed Development / Maintained an in-house tool using .NET & SQL Server for loading large volume of data Mar 2006 – Mar 2007 Head-Projects Delivery Vistara Informatics P Ltd Bangalore, India. Mar 2004 – Jan 2006 Project Manager Madhusri IT Services P Ltd Chennai, India. Mar 2003 – Mar 2004 Independent feasible study for Product Development. Mar 1999 – Nov 2002 Programmer Computer Software Associates MD, USA. Oct 1996 – Mar 1999 Software Programmer Global Dynamics Intl Inc. MI, USA.

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