Antoinette Renee Johnson
************@*****.***
SKILLS
Proficient in MS Outlook, Word, PowerPoint, Excel, Concur and Share Point.
Skilled communicator with the ability to collaborate effectively with diverse clientele. Strong organizational skills.
Networking among my peers to share best practices and learn/share skills.
Meticulous attention to detail, when meeting deadlines.
Attentive listener with unique abilities to adapt to individual traits and working styles.
Skilled at working independently with little direction.
PROFESSINAL EXPERIENCE
Cox Communications Atlanta, Georgia
Executive Administrative Assistant-Consultant March 2020-Present
Types letters, memoranda and reports from drafts and proofreads and reviews documents for grammatical and numerical errors.
Schedules resources such as people, meetings, appointments, rooms, equipment, or other resources.
Prepares presentations, reports, and other documents using word processing, spreadsheet and presentation software packages.
Answers telephone calls, takes messages, responds to questions, and directs callers to appropriate parties.
Maintains updates or creates databases and/or database information.
Codes, compiles and files correspondences, records, documents and reports according to an established system.
Performs administrative functions such as ordering department supplies, coordinating equipment repair, making staff travel arrangements.
Takes and prepares notes of meetings, conferences, and similar proceedings.
Sorts and distributes mail and packages to appropriate parties.
Greets and assists visitors and arrange for escorts, as necessary.
Prepares, checks and processes expense reports.
Gathers and arranges materials and relevant information for assigned project or person.
Prepare, organize and maintain documents and files of a complex or confidential nature, may track budget expenditures.
Antoinette Renee Johnson
************@*****.***
SunTrust Bank Atlanta, Georgia
Executive Administrative Assistant October 2005-February 2020
Assisted Region Execution Leader, Area Managers and Branch Managers with cadence management, scheduling and required reporting.
Scheduled weekly area calls, productivity management calls, team meetings, events and business review meetings.
Proactively drove market and area organization. I also meet all prescribed deadlines. Expense report management.
Maintained branch contact list and e-mail distribution list
Maintained accurate and up to date market/area level calendars.
Monitored and report resource scheduling (Cloud Cords).
Created and delivered high quality communication on behalf of Region Execution Leader and Area Managers. Early adoption and promotion of new systems and tools. I was able to reduce the travel budget by 25%.
Primary area resource to help drive the communication awareness and adherence to key timelines and deliverables for key programs/events.
Ensured area completion of teammate on-boarding; support recruiting/staffing needs as required.
Made travel and payment arrangements for teammates requiring out of town travel. Monitored learning portal management system to report completion of all assigned teammate learning and ongoing compliance training for the market/area.
Supported areas through effective client complaint management, including client contact, research and resolutions as needed.
Primary contact for internal management of teammate and partner issues that need to be monitored and resolved. Provide VOC weekly reporting and work with AM’s to identify trends and opportunities.
Assisted Region Execution Leader and Area Managers with monitoring key performance indicators and engagement as needed.
Antoinette Renee Johnson
************@*****.***
Transunion Atlanta, Georgia
Executive Administrative Assistant July 2004 – October 2005
Supported two Senior Directors and provided assistance to a team as needed.
Managed several calendars and filtered e-mails/voice mails to ensure timely communication. Made complex travel arrangements and reconciled expense reports in a timely manner.
Made complex travel arrangements and reconciled expense reports in a timely manner.
Performed advanced diversified and confidential executive level admin duties requiring broad and comprehensive experience, skills and knowledge of the organizations policies and practices.
Received and reviewed highly sensitive correspondence, maintained confidentiality and recommended solutions or actions required.
Mariner Health Care Atlanta, Georgia
Executive Administrative Assistant May 2000 – July 2004
Supported the SVP of Human Resources and VP of Human Resources.
Managed several calendars and filtered e-mails/voice mails to ensure timely communication.
Planned and executed department’s various celebrations and gatherings
Managed and inventoried all corporate printed materials, speeches and presentations.
Facilitated internal and external meetings and managed corporate mass mailings.
Arranged travel, edited correspondence and provided a variety of service in an extremely fast paced environment.
Coordinated meetings and acted as the liaison for other departments.
Accomplishments:
Seasoned administrative professional, with years of experience supporting heads of departments and executives. I truly enjoy assisting others and using my broad experience, training and computer skills to help others achieve their career goals.