Authorized to work in the US for any employer
Work Experience
Data Entry Clerk/Tax Preparer
McManus & McManus Enterprises Inc - Jamestown, NC
December 2020 to Present
• Greet customers with a welcoming tone
• Answer questions about taxes and appointments
• Enter information about client into database
• Answer phone calls from clients and prospective clients
• Carry myself with confidence
• Process client information
• Schedule appointments
Caterer and Front of House for The Point
HPU/Aramark - High Point, NC
August 2019 to November 2020
• Worked in two different departments at HPU: The Point and Catering
• Catering responsibilities:
• Transport food, drinks, fine china, and other need materials to the event,
• Set and place tables
• Bust and brake down tables
• Deliver food and set materials on time
Front of house (The Point)
• Fast Service
• Friendly customer service
• Accurate Order Taking
• Running a mobile ordering system
• Getting to know and being kind to regular guest
• Giving students get their food
Cashier
Bojangles' Restaurants, Inc - High Point, NC
March 2020 to September 2020
• Clean drive through and front of house
• Manage drive through
• Stock product
• Deliver fast service
• Help close restaurant
• Follow COVID cleaning procedures
• Come to work with an enthusiastic attitude
Front of house/Cashier
Pie Wei, Front of house - Charlotte, NC
February 2019 to May 2019
Job responsibilities include
● Handle Money
● Explain intricate, personalized menu to guest
● Balance cash drawer
● Take orders
● Deliver food to table
● Pack orders
● Bust tables
● Clean designated areas (front counter area, dining area, and bathrooms)
● Stock Stations
● Create welcoming environment for guest
Cashier
Mrs.Winners Chicken & Biscuits - Jamestown, NC
February 2018 to August 2018
Job responsibilities included
● Handling monetary transactions
● Fast and friendly service for dine in and drive thru
● Cleaning my designated areas (Dining room, bathrooms, front stand)
● Clear and set tables
● Take and pack orders
● Stock stations
Education
Associate
Guilford Technical Community College - Jamestown, NC August 2019 to Present
Diploma
T. Wingate Andrews High School - High Point, NC
August 2014 to June 2018
Skills
• Busser
• Food Service
• Food Safety
• Catering
• Customer Service
• Cash Handling
• Cashiering
• Retail (2 years)
• Retail sales
• Tax Experience
• Typing
• Data Entry
• Microsoft Word
Assessments
Work Style: Conscientiousness — Highly Proficient
November 2020
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Customer Focus & Orientation — Proficient
November 2020
Responding to customer situations with sensitivity Full results: Proficient
Customer Service Fit — Proficient
December 2019
Measures the traits that are important for high-quality customer service. Full results: Proficient
Cashier Skills — Highly Proficient
November 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient
Creating Presentations with Microsoft PowerPoint — Proficient November 2020
Knowledge of Microsoft PowerPoint tools and features Full results: Proficient
Data Entry: Accuracy — Expert
November 2020
Entering data quickly and accurately
Full results: Expert
Working with MS Word Documents — Highly Proficient November 2020
Knowledge of various Microsoft Word features, functions, and techniques Full results: Highly Proficient
Sales Fit — Proficient
November 2020
Assesses personality traits that are important for sales roles. Full results: Proficient
Customer Service — Highly Proficient
November 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Data Entry: Accuracy — Expert
November 2020
Entering data quickly and accurately
Full results: Expert
Administrator — Highly Proficient
November 2020
Personality and problem-solving skills
Full results: Highly Proficient
Call Center Customer Service — Proficient
November 2020
Applying customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.