Sales Representative Customer Service

Devonte Mason

**************@*****.***

Current Address:

**** ****** ***** ****

Charlotte, NC 28216

Mobile: 336-***-****

OBJECTIVE: Young and energetic soul who loves technology pursuing a degree in Cyber Security seeking to obtain a fulltime position in the Computer Science Field.

EDUCATION: University of North Carolina at Charlotte, Charlotte, North Carolina

Bachelor of Sciences in Computer Science with a Concentration in Cyber Security

GPA 2.7/4.0

EXPERIENCE:

Bar Louie Bartender /Key 2017 - 2020

Prepare alcohol or non-alcohol beverages for bar and restaurant patrons

Interact with customers, take orders and serve snacks and drinks

Assess customers’ needs and preferences and make recommendations

Check customers’ identification and confirm it meets legal drinking age

Restock and replenish bar inventory and supplies

Stay guest focused and nurture an excellent guest experience

Comply with all food and beverage regulations

Being able to handle cash and keep up with cash

Aerotek/Mobile Support Sales Representative 2019 - 2020

Responsible for selling and Setting up devices for customers

Troubleshooting tables and phones on a day to day basis

Clear communication through directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates

Ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment on devices

Support company standards of passionate customer service and selling through customer engagement

Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions

Lowe’s Cooperate Office IT Technician 2020-2020

Worked on revamping computers and printers

Configured TC57 and TC51 devices for Lowe’s World Wide

Responsible for Troubleshoot within the company’s main office

ACTIVITIES/AWARDS:

Lenoir-Rhyne University Hickory, NC

NASA/NC Space Grant High Altitude Balloon Challenge & Competition

Assisted other competing community colleges with launch procedures, recording altitude and tracking various type of information.

Evaluated the engineering complexity of each designed High Altitude Balloon.

2016- Present South Of the Bully Charlotte, NC

2016- Present Sedalia Elementary School Whitsett, NC

2016- Present B3 Organization

TECHNICAL / NON-TECHNICAL SKILLS:

Experience in book revision, editing, and research (typing 48 WPM, Microsoft, PowerPoint).

Computer Science Terminology Proficiency

Efficient in Java, JavaScript, C++, HTML, SQL

CompTIA A+ certification

Contact this candidate