Karen Monteforte

* **** ****** *****: 781-***-****

Randolph, MA 02368 Email: adjca8@r.postjobfree.com

LinkedIn: http://www.linkedin.com/pub/karen-monteforte/23/b38/415

•Accomplished administrative professional with experience in insurance, financial and municipal environments.

•Electronic billing specialist responsible for coordinating internal and external clients and analyzing and facilitating the performance of legal services and support.

•Excellent communicator, creative analytical problem solver and a dedicated and efficient performer.

Skills:

2016 to Sep 2020: Esurance/Allstate

Litigation Services Supervisor

•In addition to the below tasks, supervisor of two Litigation Assignment Administrators.

•Oversaw the assignments of suits and defense counsel referrals to either staff or outside counsel with the goal of saving legal spend.

•Reported the percentage of defense counsel referrals by counsel type

•Reported the percentage of assignments to defense counsel and the cost for each type.

•Conducted performance reviews for two employees

2012 to 2016: Esurance

Litigation Process Analyst

•Create, manage and maintain litigation databases.

•Oversee inside and outside defense counsel files and databases

•Coordinate electronic billing for invoices using CounselLink

•Liaison for law firms and staff counsel offices to assist with billing and software issues.

•Possess experience with CounselLink and TimeMatters.

•Possess deep knowledge of Microsoft Office Products and office software applications, such as, Excel, Power Point, MSWord, Access and Outlook

•Compiled case management and legal fees and expenses reports for former 3 staff counsel offices under the direction of Director Litigation Services

1998 to 2012: OneBeacon Insurance Group, Canton, MA

Assistant to Director Claims Legal Services and Sr. VP Claims for a large insurance carrier

•Create, manage and maintain litigation databases.

•Oversee inside and outside defense counsel files and databases

•Coordinate electronic billing for invoices using TyMetrix system

•Liaison for law firms and staff counsel offices to assist with billing and software issues.

•Possess experience with CounselLink and TimeMatters.

•Possess deep knowledge of Microsoft Office Products and office software applications, such as, Excel, Power Point, MS Word, Access and Outlook. Compiled case management and legal fees and expenses reports for former 27 staff counsel offices under the direction of VP. Maintain calendars, arrange travel, process accounts payable, expense reports.

Education:

1971-1973: Quincy Jr. College - Associates Degree in Legal Secretarial Sciences, Dean’s List

1968-1971: Randolph High School – Business Course