Warehouse Manager

Paul Brafford ************@*****.*** • LinkedIn

Clinton Township, MI, 48035 • 586-***-****

Summary

Warehouse Manager

Detail-oriented and best-performing professional with 26+ years of experience in warehouse management, operations, inventory control, sales, rapport building, and customer service. Proven history of success in managing inventory control operations from placing orders to dispatching to customers. Recognized for hitting sales targets and driving business growth. Expert in achieving customer satisfaction by offering quality services and resolving issues. Excel at leading employees and ensuring health and safety protocols are adhered to. Proficient in MS Office Suite and company’s registered AS400 computer system. Area of expertise include:

Accomplishments

Career Experience

Operations Supervisor, Universal Logistics Holding, Inc., Warren, MI 5/2020 – Present Direct team members for controlling Arriving/outgoing shipping. Attend FCA pilot program for latest automobile. Key Contributions:

Distribution Center Supervisor, Art Van Furniture, Warren, MI 5/2000 – 4/2020

• Warehouse Management

• Inventory Control

• Health & Safety Management

• Revenue & Profit Growth

• Stock Management

• Operations Management

• Cross-team Collaboration

• Sales & Business Development

• Team Leadership & Training

• Tailored Communications

• Relationship Management

• Client Service & Satisfaction

● Organized distribution center procedure and supply of merchandises to all clients.

● Accomplished a fresh “same day” client satisfaction policy by designing processes.

● Maximized productivity and availability of distribution center supervisors to progress overall performance.

● Minimized lost time compensations by 50% within a year via safety committee.

● Supported in carrying out adherence of OSHA safety necessities in the distribution center.

● Established effort ethos as a recognized spearhead.

● Well-arranged inventory levels.

…continued…

Spearheaded 1M sq. feet capacity for serving 60 to 80 trucks per day. Oversaw delivery center merchandising and inventory control. Supported to meet KPIs with accomplishment of daily, monthly and yearly targets. Liaised struggles among departments, including deliveries, service department, and distinct stores. Administered HR activities, including conducting interviews, hiring, training, and terminating, payroll, and scheduling. Run performance assessments of 70 to 100 distribution center links. Key Contributions:

Additional Experience:

Distribution Center Order Picker Operator, Art Van Furniture, Warren, MI Distribution Center Customer Pickup Representative, Art Van Furniture, Warren, MI Education

Major: Criminal Justice

Wayne State University, Detroit, MI

Studied Business and Criminal justice

Oakland Community College, Bloomfield Hills, MI

Business Management Studies

Baker College, Flint, MI

Licenses & Certifications

● Elevated to Distribution Center Supervisor position for providing excellent performance.

● Executed a fresh “same day” client satisfaction plan by creating processes.

● Controlled distribution center planning and supply of goods to all customers. Offered subjected program by collaborating and sharing with multi-dimensional teams of several departments.

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● Organized collection of goods for loading to external places through company and third party shippers. Assisted company growth into further regions by managing foundation of a numerous third-party transporters.

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● Assessed and well-organized shipment through third party shippers. Consolidated freight to a distinct dependable carrier by supervising assessment and sanction to upper- management.

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● Uncovered opportunities and reported to executives.

● Interconnected to the distribution center team and set-up a scheduling modification.

● Enhanced efficiency and accessibility of distribution center supervisors to improve overall performance.

● Slashed lost time damages by 50% within a year through contribution to a safety committee.

● Facilitated in execution of strictly following of OSHA safety needs within the distribution area. Certified ForkLift Operator Certified Order Picker Operator Art Van Corporate Leadership Training Trained in LEAN principles

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