Crystal D. Ensminger

**** * ******** **

Fairland, IN 46126

317-***-****

Passionate problem solver with a proven track record of increasing revenue and building customer relationships. Proactive in identifying sales opportunities for existing customers. Proficient in generating new customers through outcalls and developed marketing lists. Excellent customer service and communication skills.

Experience:

10/2007-04/2019 O’Neal Steel - Shelbyville, IN

Inside Sales Representative

●Recognized as Presidential Award Finalist for Inside Sales

●Perineal top 3 producer in sales metrics including; revenue, margin, ordered lines, quoted lines, and win rate

●Assisted in increasing three customers to exceed $1M in annual sales

●Increased annual profitability 40% in 2017 for assigned sales territory

●Generated 59% more mill direct shipments in 2017 than peers

●Managed and reviewed customer specific inventory programs

●Routinely paired with Outside Sales in developing undersold territories

●Proficient in use of Microsoft Dynamics CRM software

●Traveled to customers to increase sales & develop business relationships

●Collaborative in working with departments including;

oOperations

oCredit

oProduct Development

oAnalytics

●Converted prospective accounts into long-term customers

●Maintained annual CPR/First Aid certification

●Member of district Safety Committee

10/2006 - 10/2007 O’Neal Steel - Shelbyville, IN

Retail Sales Representative

●Assisted walk-in retail customers in quoting and material selection

●Entered and managed orders

●Coordinated will call deliveries

●Collaborated with operations personnel in processing orders

Interests:

●Reading

●Hiking

●Family activities

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