Customer Service Lab Technician

Dylan Avendano

***** ****** ****** *****, ****** Country, CA, (91351) 310-***-**** ***************@*****.***

SKILLS

•Innovative and self-motivated

•Strong analytical and interpersonal skills

•Works well in a fast-paced environment effectively with little or no supervision

•Embraces teamwork and has excellent communication skills

•Proficient in Microsoft Office Suite

•Proficient with Maya, Substance Painter, Adobe Suite, Unity, Nuke

•Bilingual (Intermediate proficiency level: Spanish)

•Able to work effectively with deadlines

•Production management and problem solving

•Organization in file management

EDUCATION

California State University Northridge 2018-2020 Northridge, CA

Bachelor of Arts Computer Animation

College of the Canyons 2016-2018 Santa Clarita, CA

General Education

WORK EXPERIENCE

College of the Canyons Jan 2020 – June 2020 Santa Clarita, CA

Animation Tutor

Guided community college students in the process of transferring to university

Showed students new concepts and ways to model and texture 3D objects

Met with my superiors and discussed examples of how-to better students overall academic progress

California State University Northridge Aug 2019 – May 2020 Northridge, CA

Animation Mentor

Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties

Met with students individually to help promote personal and educational motivation

California State University Northridge Jan 2020 – May 2020 Northridge, CA

Lab Technician

Trouble-shot hardware/software issues for classroom equipment

Scheduled meetings with professors, students, and guest speakers via Zoom

Assisted students with questions about design and animation programs

Locked up classrooms after professors and students would leave

Wholefoods Market Aug 2017 – March 2020 Valencia, CA

Customer Service Associate

Managed customer relations and customer service through daily communication and interaction

Handled inventory replenishing product in the store as well as ordering product

Trained various employees on different practices and procedures in day to day store functions

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