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Assistant Customer Service

Location:
Markham, ON, Canada
Posted:
January 10, 2021

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Resume:

Aliraza Asrani

647-***-**** **********@*******.*** linkedin.com/in/alirazaasrani/

** ********* ********, *******, ** L6E 1M6

Education

• Osgoode Hall Law School: Juris Doctor.

o B cGPA. Intending on pursuing Tax Law Curricular Stream

• University of Toronto (Trinity College): Bachelor of Commerce (High Distinction) o Accounting Specialist and Economics Major, 3.69/4.00 cGPA; 84.2% o Active participant in Trinity College Governance.

• Hold an IRS Enrolled Agent Designation

Work Experience

• Legal Research for Dr. Arif Bhimji

o Researched and summarized key cases in employment law.

• Cross-Border Tax Specialist at American Expat Tax Services o Prepared Canadian tax returns for clients with US tax implications. o Prepared US tax returns for US citizens and non-Americans with US tax implications.

o Entered financial data to complete IRS forms 8621, 8938, and the FBAR.

• Information Technician at The Regional Municipality of York (Property Services) o Developed system for the organization and cataloguing of technical drawings. o Collected information on various regional assets, including measurements and photographs, for the purpose of smart-cataloguing key regional assets.

• Finance Assistant at York Region Rapid Transit Corporation (vivaNext) o Examined and cleaned financial account data using advanced spreadsheet tools. o Discovered $230,000 of potential grant money which was mistakenly accounted as spent.

o Worked with other students to develop presentation for Chief Executives on the future of mobility.

• Summer Student (Accounting) at Toronto Transit Commission (Treasury Services) o Created an Access database to improve record keeping for Treasury Services' file storage system.

o Recorded financial transaction regarding the TTC's Metropass Discount Plan. o Communicated with Metropass Discount Plan customers who failed to make payments.

o Verified bank adjustments done regarding deposits by station collectors.

• Summer Student (Administration) at Toronto Transit Commission (IT Department) o Issued requisitions to recruiters for contract staff service for TTC IT Managers. o Pre-audited contract files in order to ensure that proper procedures were being followed.

o Participated in the Pan-Am ambassador program.

Aug 2018 – Present

Sep 2014 – Apr 2018

May 2020 – Jul 2020

Feb 2016 – Present

May – Aug 2019

Apr – Aug 2018

May – Sep 2017

May – Aug 2016

May – Aug 2015

• Tax Professional at H&R Block Canada.

o Prepared and e-filed tax returns for clients ensuring that they receive the maximum legal refund.

o Informed clients on relevant tax laws and CRA procedures. o Provided front-line customer service.

• Assistant Bookkeeper at Harris and Associates Bookkeeping Services o Analysed source documents and accurately inputted values into Microsoft Excel and QuickBooks.

o Created Excel templates to ease and expedite data entry and calculations. o Developed systems to make filing and sorting more efficient. o Worked with sole proprietorships, non-profits, and Canadian and American corporations.

Volunteer Experience

• Caseworker at Community Legal Aid & Services Program o Assisted clients from low socioeconomic backgrounds with tax disputes with the CRA

• Volunteer Juror at Osgoode Hall Intensive Trial Advocacy Workshop

• Student Volunteer at Pro-Bono Students Canada.

o Assist in the creation of wills for clients from a low-socio economic background.

• Judge for DECA Regionals and Ontario Provincials (High School Business Competition)

• Canvasser for You Decide UofT:

o Campaigned to collect signatures for a referendum to defederate UofT undergraduates from the Canadian Federation of Students. o Exceeded initial target within 48 hours and surpassed overall target by over 200%.

• General Volunteer at Markham Public Library

o Supervised kids who came to play on the Wii

• Markham Youth Literacy Council

o Worked on a team responsible for planning and executing library programs for patrons of all ages, with an emphasis on kids.

o Served as an executive in the Unionville branch and as the head of the Milliken Mills branch.

Academic Awards

• Recipient of Thorsteinssons Prize for achieiving the highest grades in Taxation of Business Enterprises.

• Recipient of a Trinity College Chancellor’s Scholarship for high academic achievement.

• Recipient of the Dr. John Knowles Colling Memorial Scholarship from the Faculty of Arts & Science for high academic achievement.

Other Relevant Information

• Proficient in Microsoft Word, Excel, PowerPoint, QuickBooks, Tax Cycle, CCH Axcess Tax, DtMax, and WestLaw

Interests

• Following and discussing the news, especially political news

• Babysitting

• Going on walks and simply relaxing in nature.

Jan – May 2015

Oct 2012 – Aug 2014

Oct 2019 - Present

Jul 2019

Oct 2018 – Mar 2019

Nov 2015/16/18/19

Feb 2017

Sep – Oct 2016

Sep 2011 – Dec 2015

Jan 2012 – Aug 2014

Jul 2013 – May 2014

Jun 2020

Oct 2015 / 2016

Sep 2015



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