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Driver Customer Service

Location:
Baltimore, MD
Posted:
January 10, 2021

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Resume:

Booker Curbeam

**** ******** ***, *********, ******** 21234 • 443-***-**** • adjbng@r.postjobfree.com

Professional Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with the ability to maintain a safe driving record.

Adept individual with more than 18 years of working as a Driver for a million dollar revenue per month

trash company. Determined and experienced in safety procedures and client service.

Skilled Driver with experience in Waste industry. Familiar with Smith System

and logistical proficiency .

Driver with 18 years experience. Areas of expertise include, Route management, on time deliveries and taking care of and solving customers needs.

Skills

Commercial driving Doubles and Triples Hazmat and Tanker Endorsements

Logging paperwork Deadline-driven

Inventory management OSHA requirements knowledge

Gps and route planning Air Brake Certification

Order picking and processing Computer-savvy

Safety procedures Defensive driver training

City and non-city driving Commercial driving expertise

Equipment operation HAZMAT training

Transportation Fast learner

Customer service Basic mathematical aptitude

Valid Maryland driver's license Safety-conscious

DOT regulations Trip planning

Physically fit and agile Excellent time management

Work History

Driver 10/5/2020 to Current

ECM Transport

Picking up load from our Baltimore Terminal and delivering to VA., DC, P.A, New Jersey, and occasionally local pickups .

Driver 10/2020 to Current

Driver Source (temp driver agency)

Drive tractor trailer for different companies, accepted different assignments for weekend work .

Driver 01/2019 to 10/1/2020

Tevis Energy Co.

Delivered Diesel fuel to customers locations and offsite location tanks

Kept accurate accounting of loaded and delivered product .

Had to make sure tanks and hoses were cleaned /flushed before next delivery to

ensure not to contaminate next customers delivery .

Driver 03/2019 to 9/2019

Genesis Logistics.

Delivered tractor trailer loads of Dounuts to Bordentown, New Jersy.

Ran to Fredricksburg Va. to bring trailer load of Cold food products to

Baltimore, terminal to be delivered to 7-11 convenient stores.

Driver 07/2017 to 3/2020

TLR Transport

Delivered loads to various stops in Pennsylvania

Delivered to terminals in Pennsylvania

Hauled loads to and from Baltimore Terminals

Driver, 05/2000 to 01/2019

Republic Services ( Formerly BFI / Allied Waste Trash Co. – Baltimore, MD

Directly interacted with customers in a pleasant manner.

Assessed vehicle after each shift for damage and kept it properly cleaned and maintained.

Maintained accurate logs of all customers serviced

Established long-term customer relationships through prompt and courteous service.

Managed and adjusted route sequence for maximum productivity with shortest amount of man

hours

Left the yard at a scheduled time and completed the route, went to help other routes if needed,

emptied the truck at landfill and returned to the yard, fueled up cleaned out the truck and turned in

paperwork.

Manager, 05/1996 to 04/2000

U-Haul International Inc. – Baltimore, MD

Strengthened existing customer relationships through extensive communication and tried and true

marketing strategies.

Maintained store equipment, including computers, printers and fax machines.

Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and

completion.

Met with each associate to establish realistic sales goals for the month.

Immediately addressed issues with customers so that they could be successfully resolved.

Scheduled and assigned daily work and activities for customer service reps. and hitch mechanics

Completed all point of sale opening and closing procedures, including counting the contents of the

cash register.

Assisted customers promptly and politely, in person and via telephone.

Managed wide variety of customer service and administrative tasks to resolve customer issues

quickly and efficiently.

Responded to all customer inquiries thoroughly and professionally.

Maintained established merchandising standards, including window, sales floor and promotional

displays.

Helped drive sales goals and achieve monthly quotas.

Priced merchandise, stocked shelves and took inventory of supplies.

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

Participated in physical inventory counts each month

Maintained cleanliness and presentation of stock room and production floor.

Placed special merchandise orders for customers.

Business Owner, 03/1999 to 06/2001

Skillful Drivers Driving School – Baltimore, MD

Monitored processes and procedures, making sure that they met all compliance regulations.

Handled classroom teaching and driving lessons for the students.

Made sure to maintain MVA policies standards and procedures

Education

General Studies

Essex Community College, Baltimore, Md. - Rosedale, MD

High School Diploma: 1995

Patterson High School, Baltimore,MD - Baltimore, MD



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