Executive Manager/Team Leader

ANANESIA WARE

************@*****.*** 281-***-****

Experience

Director of Housekeeping Jul 2017 - Sept 2020

Wyndham Hotels & Resorts, Houston, US

(US) Overall successful operation of Housekeeping and Laundry departments. Ensure onboarding of new team members occur as required based on established company standards. Conduct interviews, complete paperwork, and ensure proper training of each new hire, in addition to retaining good team members. Perform random room and common area inspections, and work closely with Engineering department to complete property maintenance. Interaction with guests, vendors, and suppliers establishing good working relationships. Meeting and/or exceeding departmental financial goals, making recommendations to increase income, reduce expenses, and improve the guest experience.

Property Manager Feb 2012 - Apr 2016

STREAM REALTY PARTNERS

Property Manager Apr 2006 - Feb 2012

CALDWELL COMPANIES

Executive Assistant Apr 2006 - Feb 2007

CALDWELL COMPANIES

Director of Housekeeping and Laundry Jun 2000 - Apr 2005 Embassy Suites Hotel

Director of Housekeeping Jul 1997 - Apr 2005

Hilton Hotels

Assistant Director of Housekeeping Jun 1998 - Jun 2000 Hilton Hotels

Building Manager Jul 1997 - Jun 1998

Hilton Hotels, Hilton, NZ

Hotel Skills & Specialization organization time management, financial reports, writing standard operating procedures, guest relations, asset inventory, purchasing/buyer, budget development Skills & Specialization

financial reports, writing standard operating procedures, time management, asset inventory, annual operating budgets, capital planning, operations management, vendor sourcing, data analysis, human resources, leadership development program, leadership

Education

University of New Orleans

Business Adm

Southern University

Business Adm

Licenses & Certifications

Certified Housekeeping Supervisor Nov 2018 - Present AHLI

Selected to participate in program established by Department of Labor and AHLI to promote development in the Hospitality industry.

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